closed #169920
Water Utility Billing Problems
315 E Baker St, Bloomington, Illinois, 61701
- Case Date:
- 8/16/2019
I am being told that I have past due payments, but I have setup automatic payments for the last year
I am being told that I have past due payments, but I have setup automatic payments for the last year
For three months I have been unable to get into esuite to see how much I owe. The site says my login info is invalid, and when I request the info be sent to my email, it never arrives. I have been paying a historical amount through my bank, but would like to be able to verify.
Our most recent bill includes a 'past due balance' amount which is $93.72. This amount had already been paid by us on September 8th. Can we please understand why it is being charged again in the new monthly bill?
Is the Wastewater Usage charge of $46.56 a new item or an error? If error, will the overpayment be credited on the next billing cycle?
Received latest water bill - water usage was billed for 16,000 gallons, well above usual average of 5,000-8,000 gallons.
My bill does not seem correct. I have gone through the past year of bills and the water usage and the wastewater usage have always been equal. This month it it showing my water usage as being 7, which is much higher than normal, normally a 3, and the wastewater usage is still at a 3. Is there a way to find out if this is correct or not? Doesn't seem right to me.
My water consumption use (and corresponding bill) is twice as much as any of my other previous months. We have not increased our usage during March - if anything, it should be a little less since we were out of town for a week. This reading cannot be accurate.
I have not received a bill for this month as of yet.
my bill's water usage appears to be double my normal amount. Steven Wallace 1718 e. Thornton dr
I just got a bill for well over one thousand dollars., It is just not possible that I used that much water. How do I challenge this bill?