Water Utility Billing Problems
220 S Madison ST
- Case Date:
- 3/11/1997
LETTER WAS RECEIVED ON 3/11/97 FROM MARY C. FARQUHAR OF THE BLOOMINGTON THRIFT SHOP. MS. FARQUHAR STATED THEY RECEIVED A LARGE BILL. SHE STATED THAT ON 2/11/97 A REP FROM CBU WENT TO THE THRIFT SHOP AND TOLD THEM THEY USED 60,000 GALLONS DURING THE PREVIOUS PERIOD AND SUGGESTED THAT THEY HAD A LEAK. THEY CALLED A PLUMBER AND HAD THE LEAK REPAIRED. THEY ARE REQUESTING THAT THE PORTION OF THEIR BILL OVER NORMAL USAGE BE CANCELED SINCE THERE WAS A LEAK.
Water Utility Billing Problems
2147 N BENT TREE DR
- Case Date:
- 9/2/1997
MR. MILLMAN WROTE LETTER STATING THAT HE DID NOT RECEIVE SOCIAL SECURITY CHECK UNTIL AFTER THE 1ST OF EACH MONTH. HIS UTILITY BILL IS DUE ON THE 26TH. HE REQUESTED THAT HIS DUE DATE BE CHANGED BECAUSE IT IS NECESSARY THAT HE PAY DELINQUENT FEES EACH MONTH.
Water Utility Billing Problems
421 E 19th ST
- Case Date:
- 9/9/1997
MS. BARKLEY WROTE ON 9/5/97 AND REQUESTED A REFUND FOR WHAT SHE FEELS ARE OVERCHARGES FOR HER APARTMENT BUILDINGS.
Water Utility Billing Problems
1285 S College Mall RD
- Case Date:
- 9/23/1997
A letter was received from Max Wildman of the Happy Car Full Service Car Wash regarding a disconnect notice he received for August and September. On this billing was a miscellaneous charge of $540.00. Mr. Wildman feels this is a harsh penalty.
Water Utility Billing Problems
2204 S Montclair AVE
- Case Date:
- 11/7/1997
LETTER WAS REC'D. FROM MS. THRASHER REQUESTING THAT CBU ALLOW MORE MONTHS DURING WHICH CREDIT IS ALLOWED FOR WATERING LAWNS.
Water Utility Billing Problems
325 E Blue Ridge DR
- Case Date:
- 11/10/1997
Ms. Becker sent a letter requsting that she receive credit for 1/2 of her sewer bill for September. She purchased 18 trees and watered heavily so that they would survive.
Water Utility Billing Problems
721 S WELLINGTON CT
- Case Date:
- 11/10/1997
MR. FITZGERALD CALLED ON 11/10/97 AND WROTE A LETTER RE. HIS ACCT. HE STATED THAT DEVELOPER OF SHERWOOD HILLS CONDOMINIUM CAUSED EROSION ON HIS PROPERTY. MR. BLACKWELL INSTALLED NEW SOD ON MR. FITZGERALD'S PROPERTY; THEREFORE, MR. BLACKWELL WATERED HIS LAWN EXTENSIVELY. MR. FITZGERALD IS REQUESTING THAT HIS SEWER BILL BE REDUCED TO THE AMOUNT OF THE SUMMER MONTHS. MR. BLACKWELL ASKED THAT THIS REQUEST BE PRESENTED TO THE UTILITIES SERVICE BOARD.
Water Utility Billing Problems
1807 E Hyde Park CIR
- Case Date:
- 11/19/1997
LETTER WAS RECD. FROM TERRY AND THERESA DUEMLER. THE DUEMLERS STATED THAT THEY RECEIVED A HIGH SEWER BILL DUE TO WATERING AND ARE REQUESTING THAT A CREDIT BE ALLOWED FOR WATERING.
Water Utility Billing Problems
603 W Wylie ST
- Case Date:
- 2/12/1998
Confusion regarding the Stecker's water bill has caused them distress and concern. Please clear up the situation. See letter.
Water Utility Billing Problems
1701 E LONGWOOD WEST CT
- Case Date:
- 9/8/1998
Mr. Leeds wrote and letter was received on 9/8/98. He stated he received phone call from CBU stating that his water was to be disconnected due to non-payment. He came to CBU within an hour and paid his bill. On 9/1/98, he returned home and discovered that his water was disconnected. When he contacted CBU, he was told that he paid the "wrong" bill and that his payment was not applied to the delinquent amount. He stated he was made to feel that he was wrong and CBU was unforgiving.