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City of Bloomington, Indiana

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closed #65922

Water Utility Billing Problems

805 S Henderson ST

Case Date:
11/10/1997

MS. BENTLEY CALLED ON 11/8/97 AND STATED THAT SHE HAD A 20,000 GAL CONSUMPTION AND HAD A PLUMBER COME OUT AND LOOK. THE PLUMBER TOLD HER HE THINKS THE PROBLEM IS IN THE MAIN. MS. BENTLEY WOULD LIKE THIS MATTER CHECKED OUT.

closed #65923

Water Utility Billing Problems

805 S Henderson ST

Case Date:
11/10/1997

MS. BENTLEY CALLED ON 11/8/97 AND STATED THAT SHE HAD A 20,000 GAL CONSUMPTION AND HAD A PLUMBER COME OUT AND LOOK. THE PLUMBER TOLD HER HE THINKS THE PROBLEM IS IN THE MAIN. MS. BENTLEY WOULD LIKE THIS MATTER CHECKED OUT.

closed #66323

Water Utility Billing Problems

2818 S Churchill CT

Case Date:
9/30/1997

Mrs. Soni called the Utilities dept. regarding her water bill, to see if they wld. change her billing cycle to read DUE ON ____ (anytime during the 1st week of every mo.). Currently, she receives a bill that is due on the 26th of every mo. She wld. like it changed so her checks won't "cross" the billy cycle, and also so she won't receive a DISCONNECT NOTICE every mo. She says, " It's counterproductive, really." The Utilities dept. says they will NOT change her billing cycle-she's not happy.

closed #69327

Water Utility Billing Problems

1969 S Henderson ST

Case Date:
2/3/1997

WANTS TO KNOW AVERAGE BILL FOR 3 PEOPLE.

closed #37389

Water Utility Billing Problems

660 W Fairway LN

Case Date:
4/14/2004

Customer was out of town due to hip surgery and rec'd. large water bill upon his return. The stool had a leak. Customer would like an adjustment on account since he was gone.

closed #37390

Water Utility Billing Problems

660 W Fairway LN

Case Date:
4/14/2004

Customer was out of town due to hip surgery and rec'd. large water bill upon his return. The stool had a leak. Customer would like an adjustment on account since he was gone.

closed #41184

Water Utility Billing Problems

724 W Dixie ST

Case Date:
4/21/2003

Mr. Thompson called because he did not want to make unpaid sewer payments for his tenants at 724 W. Dixie and 2504 S. Rogers who did not pay bills.

closed #41983

Water Utility Billing Problems

2750 E Moffett LN

Case Date:
1/9/2003

Mr. Freeman called to say his bill has been messed up for several months. He says he paid bill last month, but bill received this month does not have matter cleared up. Paula Dodds knows about the problem. Does not want matter taken to USB Subcommittee. Wants matter cleared up by CBU Director. Problem is bill for temp. hydrant meter.

closed #42139

Water Utility Billing Problems

195 E Sunny Slopes DR

Case Date:
12/9/2002

Customer unhappy with having to pay service charges over winter while in Florida

closed #42183

Water Utility Billing Problems

2811 E David DR

Case Date:
11/26/2002

Cust is unhappy with having to pay the service charges for her irrigation meter over the winter months while not in use. Also, expressed that increase in irrigation water charges is excessive.