Water Utility Billing Problems
311 W 7th ST
- Case Date:
- 4/11/2019
For three months I have been unable to get into esuite to see how much I owe. The site says my login info is invalid, and when I request the info be sent to my email, it never arrives. I have been paying a historical amount through my bank, but would like to be able to verify.
Water Utility Billing Problems
320 W 8th ST
- Case Date:
- 10/6/2018
We have recently purchased the home at 835 Sheridan Dr. Bloomington. I would like to pay the water bill for this online as we are not fully moved there yet. I can't find my account number anywhere on any of the emails that you have sent me. Please let me know the account number so that I can pay this bill.
thanks,
Carl & Connie Johnson
Water Utility Billing Problems
320 W 8th ST
- Case Date:
- 11/4/2019
I wish that on the online billing for water/sewer bills you could set it up to allow you in advance to pick the date to pay your bill like other companies do like Vectren and Duke. At this time if you want to pay your bill on the due date you have to wait til the due date to pay it. Very inconvenient. I like going on line and set up manually when to pay my bills but can't do this with Bloomington utilities.
Water Utility Billing Problems
320 W 8th ST
- Case Date:
- 11/8/2019
Five Star Quality Care, Inc., acct #200412-001. The last bill rec'd was dated 9/18/19 for $51.31. If there has been a new bill generated would you please send me an attached copy to my email at kx5867@engie.com? Staying current on payments is treated with very high priority. I realize things can get lost in transition so I appreciate your attention to this matter. If you have any questions please contact me at kx5867@engie.com. Thank You and have a nice weekend!
Kindest Regards, Kristin Gurley
Billing Specialist
ENGIE Impact for Five Star Quality Care, Inc.
Water Utility Billing Problems
3220 E John Hinkle PL
- Case Date:
- 6/8/2023
I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident in the Bloomington area. I hope that you can assist me in resolving this issue promptly.
Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual.
To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied.
Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month.
I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part.
I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number, +1 (812) 360-0848 (as I am outside Bloomington).
Water Utility Billing Problems
3331 N Valleyview DR
- Case Date:
- 8/25/2003
Owner,James R. Brown, wrote and stated he would like the bill for this property reviewed by USB Subcommittee. He does not think he should be responsible for large, delinquent account of his former tenants.
Water Utility Billing Problems
3501 N Kinser PIKE
- Case Date:
- 8/5/2022
My water will doubled, but I did not increase my usage significantly. Could I have my meter evaluated?
Water Utility Billing Problems
3649 E 3rd ST
- Case Date:
- 12/12/2018
Online Payment Portal Not working
Water Utility Billing Problems
401 E 12th ST
- Case Date:
- 5/28/2024
The water usage is exceedingly high and we are not sure why. The amount that is recorded as being used seems like way more than we could use, and we suspect there may be an issue with the water meter or a potential leak somewhere that is causing an issue with the reading.
Water Utility Billing Problems
405 N Rogers ST
- Case Date:
- 1/29/2020
the website for paying the water bill is not working