Water Utility Billing Problems
1011 S Hawthorne DR
- Case Date:
- 10/22/1996
MS. ROBBINS FEELS THAT THE METHOD USED TO ASSESS WATER AND SEWER BILLS IN SUMMER AND EARLY IS UNFAIR. SHE FEELS CUSTOMERS SHOULD BE GIVEN A BREAK ON THE BILLING FOR THE MONTH OF OCTOBER ALSO.
Water Utility Billing Problems
1026 E 1st ST
- Case Date:
- 8/16/2004
Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.
Water Utility Billing Problems
710 E Maxwell LN
- Case Date:
- 3/11/1998
Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.
Water Utility Billing Problems
710 E Maxwell LN
- Case Date:
- 1/21/1998
Mr. Carrico recent water bill was 3 times the normal rate. He later learned that Utilities had a list of people whose water bills increased drastically. Mr. Carrico is upset that no one informed him as soon as this was noticed so he could look into the problem. After he was informed, he called a plumber and it will be several days before they can work him in. He would like an adjustment to his bill.
Water Utility Billing Problems
413 S Highland AVE
- Case Date:
- 11/8/2004
Tenants rent property at 413 S. Highland. Landlord (K. Norbu) says high water bills are their responsibility. He did fix leaking stool, however.