Water Utility Billing Problems
225 S Hillsdale DR
- Case Date:
- 4/5/2004
Ltr. from customers stated they were gone from Dec. 9, 2003, until March 4, 2004, and rec'd. unusually large bill. They want to request an adjustment. Will be notified of next USB Admin. Subcommittee meeting.
Water Utility Billing Problems
1708 S Olive ST
- Case Date:
- 2/18/2004
Letter rec'd. from Jackie Bowman Helton requesting appeal by USB Admin. Subcommittee on charges on her account for 1323 W. 8th St. She had a leak in the stool and feels she should not be responsible for water bill due to leak.
Water Utility Billing Problems
3912 W Woodyard RD
- Case Date:
- 2/12/2004
Letter from Cheryl Crider-Jackson indicated she was gone 10 days of billing period in August '03. She believes her water usage was too high for that period and would like review by USB Adm. Subcommittee.
Water Utility Billing Problems
P O Box
- Case Date:
- 2/5/2004
Letter from Ms. Henderson stated that she communicated to Util. Dept. personnel several times that she bought property that previous was on auto withdrawal for payment. She states she was assured that the January bill would not be to the account of previous owners. It was sent to wrong account, however. Ms. Henderson states she has had problems with Util. Dept. personnel in getting account straightened many times. Letter was sent to Mayor Kruzan.
Water Utility Billing Problems
625 N Walnut ST
- Case Date:
- 1/16/2004
Barb Ooley wrote as representative of L. A. Merry & Assoc. to request adjustment for wastewater charges for month of October 2003. She requested hearing before USB Administrative Subcommittee.
Water Utility Billing Problems
3508 E Morningside DR
- Case Date:
- 1/16/2004
Letter states his basement was flooded. Several days later he noticed that toilet was leaking. He turned off that water. He is claiming adjustment on bill for sewage that did not go through drain and a review by USB.
Water Utility Billing Problems
POST OFFICE BOX 1394
- Case Date:
- 10/15/2003
Customer wrote to complain about personnel in Cust. Rel. office and about delinquent bill for a former tenant at 605 N. Fairview (Beatrice Brinkley).
Water Utility Billing Problems
2016 E Viva DR
- Case Date:
- 10/15/2003
Complaint rec'd. in Spring of 2003 re. large bill for 2016 E. Viva Drive. Customer requested review by USB Admin. Subcommittee
Water Utility Billing Problems
7336 S Whippoorwill LN
- Case Date:
- 9/23/2003
Customer questions $50.00 misc. tap fee charge and requests review by USB Admin. Subcommittee.
Water Utility Billing Problems
3331 N Valleyview DR
- Case Date:
- 8/25/2003
Owner,James R. Brown, wrote and stated he would like the bill for this property reviewed by USB Subcommittee. He does not think he should be responsible for large, delinquent account of his former tenants.