Water Utility Billing Problems
3915 S Laurel CT
- Case Date:
- 2/13/2003
Ms. Hanner requested an adjustment on her bill. She was in Florida for Christmas. Unit in toilet tank broke and water ran for most of three weeks. Cost $58.73 to repair. Her water bill was $516.94. She wants an adjustment.
Water Utility Billing Problems
590 E Graham PL
- Case Date:
- 2/13/2003
Letter stated he wanted to complain about higher bill and extra charge. Did not understand why letter was not sent previous to sending out statements.
Water Utility Billing Problems
1150 S Clarizz BLVD
- Case Date:
- 2/11/2003
Ms. Stewart requested that late charge fees be removed from acct. for Univ. Commons Apts. due to delays in mail - bills not received timely.
Water Utility Billing Problems
3000 S Rogers ST
- Case Date:
- 1/15/2003
Letter rec'd. from Robert Jones, attorney, who represents Blgtn. Country Club (BCC). BCC wants to question increases in water & related charges. Have obtained assistance from Gary Kent to resolve this matter. Have not been able to receive requested information.
Water Utility Billing Problems
2750 E Moffett LN
- Case Date:
- 1/9/2003
Mr. Freeman called to say his bill has been messed up for several months. He says he paid bill last month, but bill received this month does not have matter cleared up. Paula Dodds knows about the problem. Does not want matter taken to USB Subcommittee. Wants matter cleared up by CBU Director. Problem is bill for temp. hydrant meter.
Water Utility Billing Problems
952 E Hillside DR
- Case Date:
- 1/3/2003
Letter from Mr. Mascari stated his October bill was unusually high for sewer portion and that he did not receive the notice until he received his December bill. Mr. Mascari would like to appeal this matter to the USB.
Water Utility Billing Problems
195 E Sunny Slopes DR
- Case Date:
- 12/9/2002
Customer unhappy with having to pay service charges over winter while in Florida
Water Utility Billing Problems
3133 N Ramble E RD
- Case Date:
- 12/9/2002
Customer unhappy with having to pay services charges for winter while in Florida.
Water Utility Billing Problems
2811 E David DR
- Case Date:
- 11/26/2002
Cust is unhappy with having to pay the service charges for her irrigation meter over the winter months while not in use.
Also, expressed that increase in irrigation water charges is excessive.
Water Utility Billing Problems
815 N Jordan AVE
- Case Date:
- 10/7/2002
Cust very unhappy with the fact that we don't make an adj for watering (if not single-family residental). They had done some work and did alot of watering outside. They more than doubled their normal usage.