Trying to sign up online for E-bill and the option to do so is not available. I can log in, but then can see my bill, see my usage, etc., but there is no option for E bill. Please advise.
Ms. McGlaun stated she was billed for tenant's delinquent payments after his moving from her property. Does not feel she should be liable since she was not notified promptly of delinquent bill.
MR. FITZGERALD CALLED ON 11/10/97 AND WROTE A LETTER RE. HIS ACCT. HE STATED THAT DEVELOPER OF SHERWOOD HILLS CONDOMINIUM CAUSED EROSION ON HIS PROPERTY. MR. BLACKWELL INSTALLED NEW SOD ON MR. FITZGERALD'S PROPERTY; THEREFORE, MR. BLACKWELL WATERED HIS LAWN EXTENSIVELY. MR. FITZGERALD IS REQUESTING THAT HIS SEWER BILL BE REDUCED TO THE AMOUNT OF THE SUMMER MONTHS. MR. BLACKWELL ASKED THAT THIS REQUEST BE PRESENTED TO THE UTILITIES SERVICE BOARD.
Mr. Thompson called because he did not want to make unpaid sewer payments for his tenants at 724 W. Dixie and 2504 S. Rogers who did not pay bills.
Customer stated they are going to have to install all new water lines due to over 5 line breaks during a 2 year period. Customer says they will not be able to pay for new line and pay utility charges at the same time.
Customer questions $50.00 misc. tap fee charge and requests review by USB Admin. Subcommittee.
Water leak causing increase in water bill
MS. BENTLEY CALLED ON 11/8/97 AND STATED THAT SHE HAD A 20,000 GAL CONSUMPTION AND HAD A PLUMBER COME OUT AND LOOK. THE PLUMBER TOLD HER HE THINKS THE PROBLEM IS IN THE MAIN. MS. BENTLEY WOULD LIKE THIS MATTER CHECKED OUT.
MS. BENTLEY CALLED ON 11/8/97 AND STATED THAT SHE HAD A 20,000 GAL CONSUMPTION AND HAD A PLUMBER COME OUT AND LOOK. THE PLUMBER TOLD HER HE THINKS THE PROBLEM IS IN THE MAIN. MS. BENTLEY WOULD LIKE THIS MATTER CHECKED OUT.
Ms. Basye called. Her utility bill for this month was in an excessive amount. She wanted an explanation.