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City of Bloomington, Indiana

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closed #61509

Water Utility Billing Problems

808 N Callery DR

Case Date:
9/25/1998

Customer called and said that she received incorrect bill.

closed #42627

Water Utility Billing Problems

815 N Jordan AVE

Case Date:
10/7/2002

Cust very unhappy with the fact that we don't make an adj for watering (if not single-family residental). They had done some work and did alot of watering outside. They more than doubled their normal usage.

closed #41052

Water Utility Billing Problems

822 E 11th ST

Case Date:
5/7/2003

Customer feels that his bill is excessive and requests that an adjustment be made. Piece on stool that holds handle to the bottom broke. Customer states that CBU employee could find no leaks and flipped a switch in toilet and stated that the problem was solved. Customer feels that CBU should have checked more closely.

closed #51327

Water Utility Billing Problems

8615 S FAIRFAX RD

Case Date:
2/5/2001

Letter was received from Mr. Johnson requesting relief from USB for inordinately high water bill received in January 2001 for water lost at 8615 S. Fairfax Road (aircraft storage hangar on grounds of Monroe Co. Airport.

closed #40055

Water Utility Billing Problems

900 E 14th ST

Case Date:
8/4/2003

Ms. Rockwood wrote re. 2 properties - 401 S. Dunn and 900 E. 14th. She does not believe she owes amounts for former tenants because she no longer owns property at 401 S. Dunn and she did not receive bills in a timely fashion. She states she is sending check for $466.02 for payment-in-full.

closed #102873

Water Utility Billing Problems

900 E 14th ST

Case Date:
8/4/2003

closed #102874

Water Utility Billing Problems

900 E 14th ST

Case Date:
8/4/2003

closed #171505

Water Utility Billing Problems

910-1098 W 1st St, Bloomington, Indiana, 47403

Case Date:
1/22/2020

My bill has more than doubled and nothing has changed. Please contact me ASAP as I cannot afford this bill and have not been able to reach anyone via phone.

closed #63759

Water Utility Billing Problems

911 S Rolling Rock DR

Case Date:
6/4/1998

Mr. Milne stated on 6/4/98 that he felt the letter re. Aqua Pay that was put in monthly billings was deceiving. The letter stated that you could pay your monthly bill by Aqua Pay or at local banks but did not state that you still had the option to pay in cash or by check at the Utilities Department.

closed #46787

Water Utility Billing Problems

914 E 14TH ST

Case Date:
12/17/2001

Letter stated that Ms. Rockwood owned rental property at 914 E. 14th. House is now vacant but has util. bill of $396.70. No leaks can be found. Owner requested adjustment of bill.