Water Utility Billing Problems
1110 S Park AVE
- Case Date:
- 1/4/2019
We had our landlord come and check out the house and they didnt find any leaks. We’ve been gone all month so there’s no way we could’ve used that much water. What can we do to ensure that we don’t have to pay a huge bill for water we couldn’t have used? Thanks
Water Utility Billing Problems
501 N Morton ST
- Case Date:
- 1/13/2019
Please say you will discontinue your current practice of "estimating" costs. For me, for two months in a row, the winter estimations are more than six times my historical average. I use water for sprinklers in the summer, not the winter. I use 3 to 4 units in the winter, but I'm being charged for 15. Please stop that practice.
Water Utility Billing Problems
- Case Date:
- 3/28/2016
For the last year, our bill has been about the exact same every month -- and the usage being listed as "3." For some reason, this month it has all of a sudden jumped to SEVEN. This seems highly unlikely, given that it is the middle of winter (therefore no lawn maintenance, etc.), we have not had any additional people moving in with us, no change in habits, etc. I would like to have someone come out and reread our meter, as I believe this is a large mistake. Or at least some explanation of what might have happened here? To go from a $40-50 bill to an $85 bill with no explanation and no changes in our household habits is just crazy. Our address is 3540 S Wickens Street (I could not get the little "choose location" thing to work for me at all).
Thank you.
Water Utility Billing Problems
- Case Date:
- 5/7/2016
tried to pay water bill online every month but says my info not write your online payment sucks
Water Utility Billing Problems
- Case Date:
- 9/29/2016
Billing address change request. Addresses removed.
Water Utility Billing Problems
4167 W Middle CT
- Case Date:
- 2/24/2017
I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?
Water Utility Billing Problems
- Case Date:
- 4/26/2017
I was a resident in Bloomington in 2014. My final ulitity bill was lost in the mail as I moved elsewhere. Trying to track it down to pay.
Water Utility Billing Problems
- Case Date:
- 5/29/2017
Hello. My name is Seung Jae, Lee and my accout number is 49236-012. I left US on May 11th and I submitted terminating my water service as well.
I have a question that I paid rest of my payment when I left my renting house(address : 2789 E.Bressingham Way, Bloomington, IN, 47401) but I found out that there is about $73 in my account. So is this amount of money belongs to me or next person who rent the house that I lived?
If you let me know how I can solve this problem, it would be great. Thanks.
Water Utility Billing Problems
717 S Swain AVE
- Case Date:
- 6/3/2015
Trying to sign up online for E-bill and the option to do so is not available. I can log in, but then can see my bill, see my usage, etc., but there is no option for E bill.
Please advise.
Water Utility Billing Problems
538-598 West Amaryllis Drive
- Case Date:
- 9/8/2015
Would like to know when water bill is due. I have not received any notice yet.