Case Date:

8/4/2003

Case Date:

1/22/2020

My bill has more than doubled and nothing has changed. Please contact me ASAP as I cannot afford this bill and have not been able to reach anyone via phone.

Case Date:

6/4/1998

Mr. Milne stated on 6/4/98 that he felt the letter re. Aqua Pay that was put in monthly billings was deceiving. The letter stated that you could pay your monthly bill by Aqua Pay or at local banks but did not state that you still had the option to pay in cash or by check at the Utilities Department.

Case Date:

12/17/2001

Letter stated that Ms. Rockwood owned rental property at 914 E. 14th. House is now vacant but has util. bill of $396.70. No leaks can be found. Owner requested adjustment of bill.

Case Date:

4/10/2024

I did not get any notice whatsoever about high water usage despite the fact that a water employee evide to my property property. I am asking for a reduction in the charges. It was an internal toilet which hasbeen fixed. Please help.

Case Date:

12/7/2019

I was billed for 3000 gallons of water in a month that I used less than 100. Both the meter and the next bill I received reflect this. I assumed I would be credited for the overpayment when the meter was checked again, but that did not happen.

Case Date:

1/3/2003

Letter from Mr. Mascari stated his October bill was unusually high for sewer portion and that he did not receive the notice until he received his December bill. Mr. Mascari would like to appeal this matter to the USB.

Case Date:

6/17/2020

The Blgtn Utilities payment website has been inaccessible all week. Signing in leads to a 'runtime error' announcement page. -- I regularly pay my bill online but was happy that a very nice lady at the UtlisDept took my payment over the phone. But please see to the website? Thank you very much. stv

Case Date:

3/26/2019

I think my water meter is switched with my neighbors. Both water meters are in the same hole. After verifying that neither water meter was reading water usage, I turned on a faucet in my house. The water meter that was moving when I had my water running was not the meter listed on my bill.

Case Date:

6/24/2019

I was billed $1 for yard waste pick up but we did not ever put out any yard waste. My Account number is: 3125-003. It's the bill on 6/25/2019.