Water Utility Billing Problems
- Case Date:
- 8/13/2021
I wanted to take this opportunity to recognize and thank Ms. Edie Henderson in the Bloomington Water Utilities Billing Dept. She is an asset to the city and all the patrons like me. Edie has been extremely helpful whenever I have approached her with a query. She is a truly phenomenal person who is dedicated to her job. She always goes above and beyond to assist over the years whenever we had a question. We thank her for her efforts and highly recommend her seniors to recognize Edie too for her outstanding work. She has also helped us over the phone during COVID. Again, many thanks!!
Water Utility Billing Problems
2360 E Linden Hill DR
- Case Date:
- 12/8/2021
My utility bill is almost $200 a month. I have had a Plumber make adjustments to toilets to ensure none are malfunctioning. I’m wondering if there is a leak somewhere. Could you tell me if you can help assess this? Thanks
Water Utility Billing Problems
- Case Date:
- 2/24/2022
Hi just a quick question I have my name under my current address 321 East University Street and I was wondering if there is another name under that address for the water bill? If so, then how can I take my name off of the water bill? Thanks!
Water Utility Billing Problems
- Case Date:
- 3/17/2022
When i bought this house 4 years ago, all paperwork said "city sewer" Turns out, my house actually runs on a Septic tank. Was not informed about this till one of your guys had to come over cause my water was backing up through the drains
Water Utility Billing Problems
466 E Varsity LN
- Case Date:
- 6/16/2022
This month the utility bill for our household is $133.67. This is almost double what we normally pay and our service consumption almost doubled as well, but we haven't changed anything out of our normal routine.
Water Utility Billing Problems
- Case Date:
- 8/3/2022
Hello,No complaint just a question. We have noticed a reduction in water pressure --there does not appear to be a leak!
Water Utility Billing Problems
3501 N Kinser PIKE
- Case Date:
- 8/5/2022
My water will doubled, but I did not increase my usage significantly. Could I have my meter evaluated?
Water Utility Billing Problems
2480 S Walnut St, Bloomington, IN 47401, USA
- Case Date:
- 8/27/2022
Water is currently running on the toilet always draining the overflow. Also toliet top lid broke when trying to figure out issues
Water Utility Billing Problems
416 E 12th ST
- Case Date:
- 9/6/2022
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
Water Utility Billing Problems
- Case Date:
- 9/15/2022
Despite never receiving any specific notice about the termination of the aqua pay system for my utility account, I was removed from the aqua pay program and thus 2 subsequent bills went unpaid, and our water was shut off for delinquency. I then had to pay $45 each for a water shutoff and turn on fee. I do not believe that it is my responsibility to foot this fee when I was under the impression that my autopay would be the method with which my bill would be paid off. In addition, the water was shut off at my house after 4:15 PM, meaning there was no way for me to contact the utilities office and request my water to be turned back on same day if I were to have paid off the balance immediately.