Case Date:

1/7/2016

I recently noticed a high level of chlorine in my tap water. I called Rachel Axe to issue a complaint and question the level as well as the possible formation of tetrahalomethanes from free chlorine. We also discussed the high levels of halio acetic acids and disinfectant byproducts. I urge you to please discuss making changes to the way we treat our water so it is safer. As a fellow scientist the technology today affords many opportunities to use different methods without being too costly. Thank you.

Case Date:

6/26/2014

just wondered why the water tastes a little weird the past few days.

Case Date:

3/14/2022

My water line was hoked up last week to the new supply that has been installed on N Hancock Dr. I expected a bit of flavor difference, but this plastic taste is NOT diminishing. I have run water for 1/2 hour in the house a couple times, but no great success. Could you please flush the new lines at the hydrants ? Bill Goodhew

Case Date:

4/5/2022

I had already let the water flow, so it wasn't producing the black debris anymore, but you can see the residue on the side of this plastic container. We have had this problem periodically since we moved here two years ago.

Case Date:

6/20/2022

Not enough water flow to even flush toilets

Case Date:

6/23/2022

Our water is discolored / rusty. This is coming from the cold water taps and isn't due to a rusty water heater. (Our water heater was replaced just a few months ago.)

Case Date:

7/25/2022

Water is brown at my residence. Not Normal

Case Date:

8/19/2022

Our water pressure has dropped considerably this morning to the point where the water is just dribbling out the faucet.

Case Date:

8/20/2022

Our home has reduced water pressure today, I noticed it earlier this morning, last night it was fine. I don't see any leaks running onto street or in neighboring yards. If pressure was automatically lowered this is concerning, our home has boiler heat and when this happened in the winter our boilerwas negatively impacted. Can our pressure be restored? Thanks

Case Date:

8/27/2022

I have concerns about the tap water. It has a musty, mildew odor and taste.