- Case Date:
- 6/20/2013
I'm helping a person with a sick fish online in the forum on my website, and we're trying to evaluate the quality of water. I've looked at the water reports, and although I see carbon, which obviously indicates alkalinity, there's no mention of calcium, magnesium or no mention of pH. Can you help us? Thanks so much.
- Case Date:
- 6/26/2014
just wondered why the water tastes a little weird the past few days.
Water Quality
3368 S Oaklawn CIR
- Case Date:
- 2/4/2015
air in water line in apartment and brown cloudy water coming out of faucets
Water Quality
889–1021 S College Mall Rd
- Case Date:
- 8/5/2015
After seeing the water run clear all summer in Jackson Creek (I think that's what runs in front of the Shoppes on College Mall Rd.) this morning the water was very muddy and there was the smell of dead fish. Since there has not been rain recently it seems like something has been dumped in there. Something doesn't seem right about it anyway.
- Case Date:
- 12/1/2015
Several homes in the Stonechase Developement have noticed the water tastes like it is coming out of a hose or metal like. We would like to have our water tested or information given to correct the problem.
Water Quality
703 S Anita ST
- Case Date:
- 12/2/2015
Just wondered if there was a way to find out about drinking water advisories and boil orders that aren't checking this website every day. Is there such a thing as signing up for a text alert for this service? Thanks for your time.
- Case Date:
- 12/11/2015
When will our water stop tasting so bad(like chlorine) I know it is being treated for a reason but when should it return to normal or will it?
- Case Date:
- 12/14/2015
Our tap water has a bad taste for the last few weeks. Tastes chemically!
- Case Date:
- 12/19/2015
I reported on December 14 about a chemical bad taste to our tap water for the last several weeks. I just checked on this page for an answer and saw that the report was closed. I do not think that is an answer to my complaint. Do you just arbitrarily close complains without answering your customers? Not good customer service!
- Case Date:
- 1/7/2016
I recently noticed a high level of chlorine in my tap water. I called Rachel Axe to issue a complaint and question the level as well as the possible formation of tetrahalomethanes from free chlorine. We also discussed the high levels of halio acetic acids and disinfectant byproducts. I urge you to please discuss making changes to the way we treat our water so it is safer. As a fellow scientist the technology today affords many opportunities to use different methods without being too costly. Thank you.