Case Date:

11/24/1997

CUSTOMER SAID THE WATER TASTES AND SMELLS SO BAD - THEY HAVE NOT DRANK IT FOR 3 DAYS.

Case Date:

12/6/1997

HIGH WATER CONSUMPTION,

Case Date:

12/9/1997

HAD HAD LOW WATER PRESSURE AT HER RENTALS, BUT DOES NOT WANT ANY ONE TO COME AND DO A PRESSURE CHECK JUST YET.

Case Date:

12/10/1997

WATER MAIN BREAK

Case Date:

12/17/1997

WATER LEAK AT HIS NEIGHBORS

Case Date:

12/19/1997

LEAK AT WATER METER

Case Date:

1/5/1998

Customer beleives his water pressure is low. SG requested Ed Sherfield contact customer and arrange water pressure check.

Case Date:

1/7/1998

CUSTOMER HAS RECURRING CLOGGING OF FAWCET AERATORS BY SMALL BITS OF LIME. SG RECOMMENDED CUSTOMER DRAIN & REFILL HOT WATER HEATER. ASKED CUSTOMER TO CALL BACK IN A WEEK IF PROBLEM HAS NOT CLEARED. 01/21/98 - SG CONTACTED A PLUMBER. PLUMBER ADVISED MR SMITH TO CHECK HOT WATER HEATER DIPSTICK. TODAY, (01/21/98) MR SMITH STOPPED IN TO SAY THAT THE DIPSTICK WAS THE PROBLEM. HEATER IS A GAS HEATER AND IS LESS THAN 3 YRS OLD.

Case Date:

1/7/1998

Customer requests water at residence tested. Has been sick and thinks it might be caused by his drinking water. SG called Dillman lab. D.S. will call customer to arrange for sample pick up.

Case Date:

1/8/1998

CUSTOMER HAS SMALL WHITE COLORED BITS IN HER WATER. ADVISED CUSTOMER IT WAS CALCIUM CARBONATE FROM OUR CORROSION CONTROL PROGRAM.AFTER VISIT ON 01/13/98 ADVISED CUSTOMER TO TRY TURNING OFF THE WATER SOFTNER AND FLUSH HOT WATER AT MASTER BATHROMM FOR A WHILE TO SEE IF THAT WILL SOLVE PROBLEM. 01/19/98 - checked with customer. Perhaps some small improvement. Will check back in a week.