Case Date:

1/29/1998

WATER LEAK

Case Date:

1/28/1998

LOW WATER PRESSURE, WANTS TESTED

Case Date:

1/27/1998

Mr Warring has noticed a "milky" appearance of his tap water.

Case Date:

1/24/1998

NO WATER

Case Date:

1/21/1998

cUSTOMER SAID THERE IS SOMETHING "STICKY" IN THE WATER. WATER TESTED OK.

Case Date:

1/21/1998

low water pressure

Case Date:

1/19/1998

NEEDS AN EMERGENCY WATER SHUT OFF HAS A LEAK

Case Date:

1/9/1998

CONTRACTOR FOR SMITHVILLE TELEPHONE HIT WATER MAIN

Case Date:

1/8/1998

CUSTOMER HAS SMALL WHITE COLORED BITS IN HER WATER. ADVISED CUSTOMER IT WAS CALCIUM CARBONATE FROM OUR CORROSION CONTROL PROGRAM.AFTER VISIT ON 01/13/98 ADVISED CUSTOMER TO TRY TURNING OFF THE WATER SOFTNER AND FLUSH HOT WATER AT MASTER BATHROMM FOR A WHILE TO SEE IF THAT WILL SOLVE PROBLEM. 01/19/98 - checked with customer. Perhaps some small improvement. Will check back in a week.

Case Date:

1/7/1998

CUSTOMER HAS RECURRING CLOGGING OF FAWCET AERATORS BY SMALL BITS OF LIME. SG RECOMMENDED CUSTOMER DRAIN & REFILL HOT WATER HEATER. ASKED CUSTOMER TO CALL BACK IN A WEEK IF PROBLEM HAS NOT CLEARED. 01/21/98 - SG CONTACTED A PLUMBER. PLUMBER ADVISED MR SMITH TO CHECK HOT WATER HEATER DIPSTICK. TODAY, (01/21/98) MR SMITH STOPPED IN TO SAY THAT THE DIPSTICK WAS THE PROBLEM. HEATER IS A GAS HEATER AND IS LESS THAN 3 YRS OLD.