- Case Date:
- 12/1/2015
Several homes in the Stonechase Developement have noticed the water tastes like it is coming out of a hose or metal like. We would like to have our water tested or information given to correct the problem.
- Case Date:
- 12/11/2015
When will our water stop tasting so bad(like chlorine) I know it is being treated for a reason but when should it return to normal or will it?
- Case Date:
- 12/14/2015
Our tap water has a bad taste for the last few weeks. Tastes chemically!
- Case Date:
- 12/19/2015
I reported on December 14 about a chemical bad taste to our tap water for the last several weeks. I just checked on this page for an answer and saw that the report was closed. I do not think that is an answer to my complaint. Do you just arbitrarily close complains without answering your customers? Not good customer service!
- Case Date:
- 1/7/2016
I recently noticed a high level of chlorine in my tap water. I called Rachel Axe to issue a complaint and question the level as well as the possible formation of tetrahalomethanes from free chlorine. We also discussed the high levels of halio acetic acids and disinfectant byproducts. I urge you to please discuss making changes to the way we treat our water so it is safer. As a fellow scientist the technology today affords many opportunities to use different methods without being too costly. Thank you.
- Case Date:
- 6/26/2021
For several weeks, hot water from several faucets (kitchen, bathroom, etc.) comes out with a slight brown tint. Cold water is clear, but not hot water. What is the problem, and how can it be fixed?
- Case Date:
- 9/13/2021
The water in our house has a dirt like smell and taste.
- Case Date:
- 9/14/2021
The tap water tastes and smells bad. I have asked several people who agree as well as tasted water a 4 different locations in the city to confirm.
- Case Date:
- 9/14/2021
Our tap water (in kitchen and bathroom) has been tasting strange the last 2 days, kind of like dirt. This is not how it normally tastes.
- Case Date:
- 9/15/2021
Water smells and tastes like sewage/mildew.