closed #65351
Water Quality
800 W That RD
- Case Date:
- 1/9/1998
CONTRACTOR FOR SMITHVILLE TELEPHONE HIT WATER MAIN
CONTRACTOR FOR SMITHVILLE TELEPHONE HIT WATER MAIN
CUSTOMER HAS SMALL WHITE COLORED BITS IN HER WATER. ADVISED CUSTOMER IT WAS CALCIUM CARBONATE FROM OUR CORROSION CONTROL PROGRAM.AFTER VISIT ON 01/13/98 ADVISED CUSTOMER TO TRY TURNING OFF THE WATER SOFTNER AND FLUSH HOT WATER AT MASTER BATHROMM FOR A WHILE TO SEE IF THAT WILL SOLVE PROBLEM. 01/19/98 - checked with customer. Perhaps some small improvement. Will check back in a week.
CUSTOMER HAS RECURRING CLOGGING OF FAWCET AERATORS BY SMALL BITS OF LIME. SG RECOMMENDED CUSTOMER DRAIN & REFILL HOT WATER HEATER. ASKED CUSTOMER TO CALL BACK IN A WEEK IF PROBLEM HAS NOT CLEARED. 01/21/98 - SG CONTACTED A PLUMBER. PLUMBER ADVISED MR SMITH TO CHECK HOT WATER HEATER DIPSTICK. TODAY, (01/21/98) MR SMITH STOPPED IN TO SAY THAT THE DIPSTICK WAS THE PROBLEM. HEATER IS A GAS HEATER AND IS LESS THAN 3 YRS OLD.
Customer beleives his water pressure is low. SG requested Ed Sherfield contact customer and arrange water pressure check.
HAD HAD LOW WATER PRESSURE AT HER RENTALS, BUT DOES NOT WANT ANY ONE TO COME AND DO A PRESSURE CHECK JUST YET.
HIGH WATER CONSUMPTION,
LEAK AT DRAIN NEXT DOOR
CUSTOMER SAID THE WATER TASTES AND SMELLS SO BAD - THEY HAVE NOT DRANK IT FOR 3 DAYS.
WATER MAIN BREAK IN FRONT OF HIS HOUSE, THIS WAS AN AFTER HOURS CALL TO CONTROL
DIRTY WATER, AFTER HOURS CALL TAKEN BY CONTROL