Case Date:

1/7/2026

I don’t know if I am contacting the correct department. We walked by a retention pond and huge drainpipe on Buick-Cadillac Dr. A foul-smelling odor, smelling like potent bubblegum, grew in odor and started taking our breath away. I was reminded of a similar odor emanating from an Eli Lilly plant on the south side of Indianapolis. Should this water area in the midst of commercial activity be analyzed? We don’t wish to breathe in toxic fumes.

Case Date:

12/17/2025

Water is cloudy to the point it looks gray a the longer you let it run it just gets worse. Is there an issue an I'm not comfortable drinking or cooking with the quality of water

Case Date:

10/3/2025

Rusty water has been coming through the pipes since September 30. We noticed it when we turn on the water

Case Date:

9/5/2025

The water coming out of my faucets is brown (and getting browner). I don’t know if this is a utilities issue or a water quality issue.

Case Date:

9/3/2025

Water is brown from faucet, toilet water also unclear.

Case Date:

9/3/2025

Water is coming out of the faucet yellow this morning. It is also yellow coming out of the garden hose. What is causing this? I am concerned it is unsafe to use.

Case Date:

8/29/2025

Unusual tasting water for the past two days. Tastes like chemicals.

Case Date:

8/27/2025

Water is brown / dirty

Case Date:

8/21/2025

Brown water from faucet. Cleared up but wonder if there is a boil water advisory

Case Date:

7/24/2025

Our water is brown! Toilets stained - love having to wash my clothes in it. Keep on raising our rates. That's all. Don't bother answering me with the usual excuses about high water in Monroe.