Case Date:

1/5/2014

Please plow and salt Brookstone Court to the back of the court. The back is located between 3400 and 3404 E. Brookstone Court. I attached a photo highlighting the area in blue that is currently left unsalted and unplowed. When this area isn't treated, the tire-packed snow ices up for several days. I checked neighboring courts (such as Kings, Dale, Taylor, and Chaudion) and found them completely clear while Brookstone was 2/3 snow & ice covered. I only expect a path to the back of the court, so please make sure driver follows a path similar to the red arrow in the photo to the back of the court. Thanks!

Case Date:

1/5/2014

H I I heard a loud noise and looked outside. My mailbox was just hit by a snow plow. It is broken. The plow didn't stop. The post was snapped off at the ground. Help, Colleen Mulinix A A

Case Date:

1/5/2014

Cardinal Ct and RCA Park Drive need to be plowed, is it possible a crew can come and do this before the snow and slush freeze? Currently there are deep tire tracks in the snow, and when that freezes, or even now when it's slush, it's very tough to drive on. Seems like it could start getting really cold out there and freeze soon, I'm hoping someone will be able to come out and plow again before that happens. Thank you! Stay warm!

Case Date:

1/6/2014

Early morning on Monday 1/6/14 a city snow plow somehow got his blade extended past the curb at the front of my property and plowed up as much as 30 to 40 SF of sod from the area between the back of the curb and the sidewalk. I suppose legally this area is city ROW, but it will still need to be repaired come next spring. Thank you in advance for your help.

Case Date:

2/5/2014

The snow in Brookstone Ct. should be plowed to the back of the court between 3400 and 3404 (see attached photo). Otherwise over 2/3 of the court will simply ice over with traffic and sub-freezing temperatures through the weekend. Also, this was previously requested on 1/5. After the request, the driver did a great job throughout January, so thanks to him! I think he drove truck # 4940. Just need to continue plowing to the correct spot.

Case Date:

2/7/2014

910 e maxwell lane

Case Date:

2/8/2014

Case Date:

3/2/2014

I have been very disappointed with the snow/ice maintenance of Rockport Rd south of Tapp Rd this winter. Before writing this letter, I researched your site and discovered The Highlands neighborhood, and ways in and out of the addition, are exclusively excluded from within the city limits. It appears there is a cut out just around my neighborhood excluding it from city snow/ice removal. Now I realize why there is a huge difference in road conditions and safety once you cross Tapp Rd. With how curved Rockport Rd is in that stretch and how many pot holes and construction obstacles there seem to be, it is very dangerous to have even a little bit of snow and ice on that road. I was very surprised that this doesn't fall under the city's responsibility considering how many residents there are in that neighborhood and how many children and school buses come in and out. I work at the hospital, a 3.5 mile drive, and have a very difficult time getting to and from work on that road. I have had to get a ride multiple times during this severe winter, as the hospital does not close and always needs its employees to be there, safe and on time. I want to know if there are options to get that road cleared during winter weather to increase safety for the city's many residents of The Highlands neighborhood?

Case Date:

1/6/2015

I appreciate the snow removal services provided by the City. After today's snow, I noticed that the lower part of our street was clear but the cul-de-sac was not. This is the first time this has occurred. As the snow season begins I thought I would check in to make sure that it is planned that the cul-de-sac will normally receive the same services as the rest of the street. Thank you.

Case Date:

2/16/2015

The dead end section of the 300 block of S. Dunn St. continues to not be plowed. A pick up plow is needed for this job. Please add it to the list. Thanks!