Case Date:

7/8/2026

The sidewalk is unlevel and a safety hazard, especially when it rains mud and water collects making it slippery. There are a lot of elderly people in our community, which makes it a trip hazard. Also, in the winter makes it very difficult to shovel the snow. I submitted a request to have it repaired in December when they repaired the one across the street. However, they said they would repair it this Spring. Thank you. Vertessa

Case Date:

6/29/2026

While repairing the road and storm water drainage issue. The city workers damaged this curb with the excavator they were using. They came back and repaired other damage to curbs, but did not repair this damage.

Case Date:

6/22/2026

The curb is no longer sufficient to channel water into the nearby street drain. 2002 Ashwood Lane is located at the bottom of a hill where water from all of the Ashwood development, in The Stands, flows. The curb has been eroded away, and the majority of the water now flows into the driveway before reaching the city street drain. The result is flooding in the driveway and property of 2002 E Ashwood Lane. The curb needs to be repaired or rebuilt to handle the flow of water runoff to appropriately reach the city sewer drain.

Case Date:

4/7/2026

Last year I had sent in a complaint about storm water running down Olive Street into the joint driveway of 1502 & 1504 S. Olive St. and 1144 E Hillside Dr. An asphalt curb was installed in the Fall of 2025, but they did not install to the top of the hill at Olive St. The water from rain can still run into the joint driveways of 1502 & 1504. Can this be fixed to where the curb will start at the top of Olive and run all the way down to Hillside or to where the other curb starts.

Case Date:

3/5/2026

Our mailboxes on Bill Mallory Blvd close to SR 446 appear to be over a water line that may have some void space happening. The concrete is settling more than it should! Please let us know how to approach this problem.

Case Date:

3/5/2026

This has become a continual issue. With the city no longer picking up leaves, we have several neighbors that rake, blow their leaves into the gutters/curb, large piles even, and when it rains heavy they clog the drains forcing the rain waters to the lowest point and drain in front of my home where it clogs and runs up into my property and halfway up my driveway. One time my wife was up to her shins in water as we have to rake and shovel out the drains on both sides of the road. I have called and had a crew come out to deal with it the time before last night. And last night when I returned home my trash cans were floating in the street. I called around midnight, thought a crew was coming out, but I did not see anyone, so with my bad back I once again took care of it. My recycle cans had been hit by a car, as my neighbors can also appears to been hit. Is there not a way for the city to come out and ask the neighbors to clear the curbs and not blow leaves into the street? One drive out here could easily see where it starts. I have had to bag many leave bags from this, which is at my expense. Please help with this issue.

Case Date:

6/29/2025

Sidewalk that crosses driveway is broken up. Looks like it was broken up for water service line work. Some asphalt was placed in the driveway but sidewalk was left as gravel/sand..

Case Date:

6/16/2025

Section of the sidewalk on the east side of High St. is consistently underwater. Once the standing water drains, a thick coat of slippery mud is left. The specific location is just north of the hill heading south on the sidewalk. Thanks! John

Case Date:

2/18/2025

I reported this last week for the first time. (Case #200875) I took this new photo this morning, which shows clearly the abundance of water issuing from this drain. I am confident that this is not simply runoff. I dealt with a similar complaint about one month ago lodged against a property I help manage for Chickering Rentals at 620 N College. Turns out, the water was coming from a sink AND a shower inside that house that was connected to a sump pump, and then connect to a downspout extension drain that expelled on the sidewalk. (I identified the issue and the company remedied it the same day it was reported to us.) It appears that the same thing may be happening at 609 S Fess. There is no explanation as to why so much water would be issuing from a downspout drain at 9am this morning when the temps are less than 10, far below freezing. But you can see in the picture the amount of snow the water has covered and had not yet frozen. I’m guessing if you go out now, it may be frozen. It’s only after it has recently been pumping and expelling that it is still liquid. The only explanation from what I can tell is it’s coming from inside the property. Either 605 s fess or 609 s fess. I’m guessing that there is a sink or shower inside the house, connected to a sump pump drain, connected to this drain on the sidewalk. Thanks for your help and attention to this.

Case Date:

10/21/2024

Workers grinding the sidewalk are generating significant clouds of silica dust. Silica-generating grinding operations are supposed to be controlled by water or vacuum. The vacuum systems they are using are clearly ineffective. This is clear if you watch them work, it's also clear if you examine a recently ground section of sidewalk. Significant concrete dust remains on the sidewalk surface because the vacuum isn't picking it up. The city is substituting a respiratory hazard for a trip hazard. I don't want to get these guys in trouble, but would appreciate if the city would ensure they're using water or effective vacuum controls.