Case Date:

8/17/2026

The side walk on the north end of our property continues to sink, resulting in standing water that discourages use & causes build up of trash & mud & causes a tripping hazard. There is a public drain of some nature in the same area just east of the area that floods. In order for the water not to stand it’s necessary for us to cut a small ditch through the area between the side walk & street for it to drain. When we asked for inspection of it in the past we were told our flower beds were too high. The flower beds are on the same level as surrounding grass & we have not built them up over the years, only planting perennials beneath pines that were there when we purchased the home 8 years ago. There are Callery pear trees in the birm are of the sidewalk which I know are famous for causing destruction around wet areas. Is it possible these trees are the problem? Please look, once again, to see if “fresh eyes” might determine further investigation to be warranted. Thanks for your help albeit likely far in the future with all of the flood destruction you need to attend to urgently. Be careful & take good care.

Case Date:

7/8/2026

The sidewalk is unlevel and a safety hazard, especially when it rains mud and water collects making it slippery. There are a lot of elderly people in our community, which makes it a trip hazard. Also, in the winter makes it very difficult to shovel the snow. I submitted a request to have it repaired in December when they repaired the one across the street. However, they said they would repair it this Spring. Thank you. Vertessa

Case Date:

6/29/2026

While repairing the road and storm water drainage issue. The city workers damaged this curb with the excavator they were using. They came back and repaired other damage to curbs, but did not repair this damage.

Case Date:

6/22/2026

The curb is no longer sufficient to channel water into the nearby street drain. 2002 Ashwood Lane is located at the bottom of a hill where water from all of the Ashwood development, in The Stands, flows. The curb has been eroded away, and the majority of the water now flows into the driveway before reaching the city street drain. The result is flooding in the driveway and property of 2002 E Ashwood Lane. The curb needs to be repaired or rebuilt to handle the flow of water runoff to appropriately reach the city sewer drain.

Case Date:

5/26/2026

The grass behind the curb on the northeast corner of the 4th and Madison Street intersection has had a large gouge, caused by a tire, since last year. The gouge is very unsightly, especially for a recently improved intersection. It also releases muddy water every time it rains. Please repair the gouge and apply grass seed or sod (I recommend a small patch of sod, but use your best judgment). Thank you.

Case Date:

4/7/2026

Last year I had sent in a complaint about storm water running down Olive Street into the joint driveway of 1502 & 1504 S. Olive St. and 1144 E Hillside Dr. An asphalt curb was installed in the Fall of 2025, but they did not install to the top of the hill at Olive St. The water from rain can still run into the joint driveways of 1502 & 1504. Can this be fixed to where the curb will start at the top of Olive and run all the way down to Hillside or to where the other curb starts.

Case Date:

3/16/2026

This sidewalk issue is on Brighton Crest, but the house faces Bennington Blvd. I have lived in the neighborhood (Gentry Honours) for 10 years and this sidewalk situation has been a problem the whole time. Their downspout drain sits right on the edge of this area, but also water and mud come down the hill from their yard. When it rains, it looks like the photo. When it snows or becomes ice, it’s terribly dangerous. Most walkers have learned to walk around it or move to the other side of the street to avoid it. I understand that before I moved here, the owners tried to correct it by digging into the easement and adding rocks. Unfortunately, it’s getting worse and a proper fix is needed. Thank you.

Case Date:

3/10/2026

The attached photo really does not do the issue justice - the road on the west side of my house (spring st) has large chunks fallen off, eroding. It needs repaired and a curb needs added, I live at the bottom of a hill and all of the water for blocks up comes rushing into my yard and into my house, vs the culvert just further back in my yard. I talked with someone in sidewalks about this almost two years ago - with the dramatic rain we get now, this issue cannot really be ignored any longer. I would so appreciate a curb put in, road repair, and the curb on the corner of the street raised as well to direct the rain into the drain on the street in front of my house.

Case Date:

3/5/2026

Our mailboxes on Bill Mallory Blvd close to SR 446 appear to be over a water line that may have some void space happening. The concrete is settling more than it should! Please let us know how to approach this problem.

Case Date:

3/5/2026

This has become a continual issue. With the city no longer picking up leaves, we have several neighbors that rake, blow their leaves into the gutters/curb, large piles even, and when it rains heavy they clog the drains forcing the rain waters to the lowest point and drain in front of my home where it clogs and runs up into my property and halfway up my driveway. One time my wife was up to her shins in water as we have to rake and shovel out the drains on both sides of the road. I have called and had a crew come out to deal with it the time before last night. And last night when I returned home my trash cans were floating in the street. I called around midnight, thought a crew was coming out, but I did not see anyone, so with my bad back I once again took care of it. My recycle cans had been hit by a car, as my neighbors can also appears to been hit. Is there not a way for the city to come out and ask the neighbors to clear the curbs and not blow leaves into the street? One drive out here could easily see where it starts. I have had to bag many leave bags from this, which is at my expense. Please help with this issue.