Case Date:

1/29/2024

Nobody has taken our recycling in a month. We have a lot. But not overflowing. Why aren’t you guys picking it up and our neighbors too?

Case Date:

8/28/2020

Trash was picked up yesterday, our day, but the recycling bin is still on the street not collected. No notice left if there is some kind of problem.

Case Date:

11/28/2023

recycling not picked up on Monday 11.27.23, I called and left message monday 11.27.23. 2 other houses on same street also missed. Recycle Bin still out, is full, needs to be picked up. They appear to be missed as I've talked to 2 other neighbors one next door, one across and 2 houses up also missed

Case Date:

12/29/2020

The recycling fellow looked in my container and evidentally, a single plastic bag was not recylable, so he hung that bag halfway out of the container and did not pick up any of the recycling. I'm sorry I made that mistake, but it would have been small effort to put the bag in the trash container that was right beside it or to leave the plastic and take the recycling. Really poor service.

Case Date:

2/8/2023

Hello! We got a notice for leaving our recycling can put past 24 hours of pickup, because our recycling has not been picked up for a MONTH? I do not think it is fair for us to have to pay any fine at all, as we put the correct items in the recycling container and it wasn’t overflowing. We left the can out by the street for 24 hours in case recycling came by later because we were not sure what was going on and why it never got picked up? I even sent an email about 2 weeks ago and never got a response!!! We are upset about this and would appreciate a response. Ticket: 62023-02-0428 Please take a look and consider appealing this. Thank you for your time.

Case Date:

5/23/2022

i saw working leave throw bin to grass no pick up bin

Case Date:

10/18/2022

My recycle bin #17081187 has one lid latch broken. I figure the other one doesn't have long to go. Kindly let me know how to arrange a replacement bin. Thanks.

Case Date:

10/29/2022

I forgot to put trash and recycling out in time Thursday. After I missed the trucks, I sent a form requesting Friday pick up. The trash was picked up but recycling was not. I can wait until Thursday but wanted you to know the recycling wasn’t picked up so I don’t get charged for it

Case Date:

12/5/2022

Recycle bin lid is broken and has blown off. Need to replace recycle bin.

Case Date:

2/4/2023

Missed pickup for Organics recycling 2nd week in a row.