Case Date:

2/8/2023

Hello! We got a notice for leaving our recycling can put past 24 hours of pickup, because our recycling has not been picked up for a MONTH? I do not think it is fair for us to have to pay any fine at all, as we put the correct items in the recycling container and it wasn’t overflowing. We left the can out by the street for 24 hours in case recycling came by later because we were not sure what was going on and why it never got picked up? I even sent an email about 2 weeks ago and never got a response!!! We are upset about this and would appreciate a response. Ticket: 62023-02-0428 Please take a look and consider appealing this. Thank you for your time.

Case Date:

12/29/2020

The recycling fellow looked in my container and evidentally, a single plastic bag was not recylable, so he hung that bag halfway out of the container and did not pick up any of the recycling. I'm sorry I made that mistake, but it would have been small effort to put the bag in the trash container that was right beside it or to leave the plastic and take the recycling. Really poor service.

Case Date:

1/29/2024

Nobody has taken our recycling in a month. We have a lot. But not overflowing. Why aren’t you guys picking it up and our neighbors too?

Case Date:

10/25/2023

Did not pick up recycling.

Case Date:

10/5/2022

I have reached out several times, but my recycle bin was stolen. What can I do?

Case Date:

10/20/2020

This is like the third time the trash men have just straight refused to empty my recycling, and they also leave debris in my trash can as well. I don't have any inappropriate items in the recycling, it's aluminum cans and flattened cardboard. They didn't leave any kind of notice. Just uncollected trash. I feel like this just incentivizes me dumping everything in my trash since at least that way it will get collected.

Case Date:

11/17/2020

City didn't empty my bin again. No notice left of why. I can't tell why. Nothing in there except approved items. It's really frustrating to have it get not collected every week.

Case Date:

10/10/2023

City did not collect my recycling today. I have an Arlo camera that captured trash pickup but it seems like recycling simply never came. My bin is full. No notice was left

Case Date:

11/27/2023

Our recycling has not been picked up after meeting all requirements and have caught the collector opening the recycling looking at it then taking a peice out to make it look like we were overflowing then turns the can sideways so they do not pick it up. We have camera evidence as well.

Case Date:

6/17/2024

Garbage was picked up today but they only emptied the bins and left the ripped-open bags that were lying on the ground. Tenants have now moved out.