Case Date:

5/23/2022

My recycling was out since yesterday evening, in the right position, but was not picked up this morning. The trash was but not recycling.

Case Date:

3/9/2020

Recycling was not collected. It has been at the curb since Sunday.

Case Date:

4/25/2022

This morning when I went to retrieve my trash and recycling bins after pick up, the recycling bin was missing. Please help!

Case Date:

10/19/2021

This morning, sanitation services left the contents of the shared recycling bin of the duplex for addresses 718, 720, and 722 W Kirkwood Ave. all over the curb. I understand that my duplex neighbors before have placed items in the recycling bin that are not recyclable, and I try to remove those as I see them, but dumping what is essentially all of the contents on the sidewalk for me to have to pick up is ridiculous. My neighbors are lazy and will not clean it up themselves, so until I return home from work today, all of that recycling is just going to sit and rot on the sidewalk. Also, no notice was left, so even if they were to go out and see what happened, they would have no clue as to why these things weren't collected. I understand the frustration of people putting legit trash in the recycling bin, it frustrates me too, but there's a level of passive aggression here that is quite unwarranted and is instead resulting in littering by your employees and a genuine inconvenience from me that I can't address in a timely manner, since most people getting into their car for their morning commute don't expect to see their recycling bin dumped on the sidewalk, waiting for them.

Case Date:

5/16/2023

My recycling was not picked up this morning. It was out front as usual last night. Could I please get this picked up? I need the bin for new recyclables.

Case Date:

9/29/2021

Although my trash was taken my recycling was left Tuesday morning. There was no indication or notice sticker as to why.

Case Date:

12/26/2022

Our recycling bin is missing this morning from the street after garbage pick-up. Can we please get another one.

Case Date:

9/13/2021

Recycling was left. Our items were sorted and not in violation. Nothing was left indicating violation.

Case Date:

1/16/2024

Both garbage and recycling bin lids have been broken for about a year. Recently, the recycling lid disappeared. I assume it got dumped into the truck, since it wasn't attached. At pickup today I noticed my recycling had not been picked up. Is it because there was no lid? How am I supposed to get new, functioning lids?

Case Date:

4/28/2024

Damaged recycling bin, cart missing wheel and need replacement