Case Date:

3/5/2024

It would be greatly appreciated if you would pick up our recycling this week. For some reason, last week, an entire side of the street was completely skipped for recycling. Many of us left our bins out for an extra day, but no one came. For the past few months, they only pick up recycling on one side of the street early in the morning, and then come back later in the morning or afternoon for the other side. They only do that for recycling--yet they pick up trash all at once. They obviously forgot to come back last week. Sorry to complain, but our bins are overflowing and we pay for this service. Thank you in advance.

Case Date:

3/7/2024

I don’t understand why the recycling crew chose to determine if the bin is full enough for them to empty, when I have been told they that should be emptying it regardless of how full it is. This is very disappointing.

Case Date:

3/12/2024

Recycling not picked up. No notice on container

Case Date:

3/26/2024

I let you know there know there recycle blocking sidewalk east 1 street

Case Date:

4/3/2024

Saw the sanitation truck today took both trash and recycling containers in the same truck. Is this normal?

Case Date:

4/5/2024

My recycling has only been picked up once in the last three weeks. Not sure why mine was missed as it is set out the same every week.

Case Date:

8/26/2020

Our recycling dumpster is overflowing and has not been picked up in 2 week.

Case Date:

8/28/2020

Trash was picked up yesterday, our day, but the recycling bin is still on the street not collected. No notice left if there is some kind of problem.

Case Date:

9/8/2020

re ticket_id=173521 Our recycling bin was not collected on Thursday, August 27, per the regular schedule (trash was collected that day). I sent the problem note on Friday the 28th. On September 8th I received a message that "we took care of the problem." That is either incorrect, because I had to wait a week to have a full recycling bin collected, or it is correct that the reason why we were skipped was figured out (not likely-as it probably was just a momentary oversight). All that was needed was for a truck to be diverted for 10 minutes from another route to collect our forgotten bin. Strangely handled...

Case Date:

10/3/2020

Wheels broken off recycling container