Case Date:

9/28/2026

I am writing to report damage to our recycling cart that occurred during recycling collection this morning. We placed our recycling cart at the curb last night, and the cart and wheels were intact and in good condition. This morning, after our recycling had been collected, my husband went outside to bring the cart back to the house and found it lying on its side with one of the wheels completely broken off. Given that the cart was undamaged when we placed it at the curb and was found damaged immediately following collection, it appears the cart was damaged while being emptied or returned to the curb. We would like the damaged recycling cart repaired or replaced at no charge to us. We can provide photographs of the broken wheel and cart if needed. Please let me know what information you need from us and when we can expect the cart to be repaired or replaced.

Case Date:

9/22/2026

this address, and several houses on the street (2607 S Bryan, 2605 S Bryan) have begun just leaving their trash & recycling barrels right at the street 24/7. it is unsightly and my understanding is that the barrels are not to remain on the street after weekly trash collection

Case Date:

9/7/2026

Recycling left for 3 weeks

Case Date:

9/7/2026

Recycling left for 3 weeks

Case Date:

9/7/2026

Recycling out for 3 weeks

Case Date:

9/7/2026

Has been left out for 3 weeks

Case Date:

6/18/2026

Can you send your truck they miss our recycling stuff they always get our trash

Case Date:

5/24/2026

My recycling bin has a broken handle and bro k en wheels. The wheels are close to falling off.

Case Date:

3/25/2026

This is for Rhea Carter, Case 209374. Thank you. Recycling picked up.

Case Date:

3/20/2026

I still see trash in my recycle bin Your sanitation driver never empty bin at 731 Waterloo court i dont know if your driver miss it