Case Date:

7/10/2018

City seems to be deleting and ignoring requests/complaints made through this forum. Yesterday I came home to find one of my trees had been cut down by the city. It is a tree I purchased and planted 10 years ago. With no prior notice, or any explanation, it was cut down yesterday. I complained on this forum last night, ticket #165085 and it was assigned to Charles Brandt. I checked status this morning and the ticket seems to have disappeared. I can find no record of it. I also did not receive a response of any kind. Charles Brandt did not address my issue, respond to my issue, or try to resolve my issue. City response to it's voting citizens, who the city works for, needs to be addressed. What happened to my original complaint?

Case Date:

12/3/2018

This morning, my large recycling bin had been shoved through my lawn with such force that it left a 15" gouge. I can't imagine this was done by a person pushing the bin. I believe it was caused by the lifting arm of the truck being used to push the bin across the sidewalk. I witnessed the arm being used in this way a few weeks ago when the same bin was pushed with such force that its wheels snapped off and had to be repaired by the sanitation department. I would like someone to investigate the way the truck arms are being used and train the sanitation crews to avoid damaging property. I would also like someone to patch my lawn.

Case Date:

3/27/2019

Hi, My name is Kevin Lettelleir. I operate a photography business in town and we heavily rely on the internet for just about everything. Over the past 6 months, I have read stories about other towns who have taken action and implemented fiber internet systems. As a small business owner in this town, it's very disheartening that the only internet providers available to us are Comcast and AT&T. Not only do these companies charge an excessive amount for extremely low internet speeds, but they also do not offer a Symmetrical connection. So while it says on paper that we are paying for a 10 MB/s internet connection, we are in fact paying for a 10 MB/s download speed and a 1 MB/s upload speed. This makes it hard to upload even the most basic things like large files or a few pictures. Uploading a photo gallery takes hours and cripples our connection. As a lifelong resident of Bloomington, I was hopeful that we would be looking to push for affordable fiber like other progressive cities including Chattanooga, TN. I was delighted to find that Bloomington had been working with a Canadian company to achieve this goal, even though the deal fell through. What really disappoints me, and what I think everyone should be upset about, is the fact that Bloomington appears to have stopped pushing. I can't find any new information about a push for fiber connectivity. It's like we have given up on trying to make this happen. We could be the first city in Indiana to pave the way in Fiber connectivity and reap the benefits such a system would provide. I know there great challenges in this, but it needs to be done. Fiber connectivity will be the future. Private companies will not provide this to EVERY Bloomington citizen at a reasonable price, but the City can.

Case Date:

4/10/2019

uReport helped get a prompt and professional response from Lime for concerns noted. Thank you.

Case Date:

10/17/2017

The outdoor lighting issues at 1000 and 1002 East Atwater have not been resolved. It appears that new, brighter lights have been installed in response to the request to have the lighting shielded/corrected so it does not shine into the neighbor's yards and homes.

Case Date:

10/17/2017

Car parked illegally in the public alley next to my fence last night. This happened again (same place, different car) tonight. Picture is of yesterday's car.

Case Date:

11/18/2017

Huge dead tree dropping major branches on street and cars at 801 S Peach Tree. Owner says city responsible. Called Street Dept 3 weeks ago--they said call Lee Huss. Left message, no response. Problem is worse and tired of clearing street to drive on it!! Please respond-----

Case Date:

2/24/2018

Traveling south towards this intersection, as if you're traveling on Adam towards 2nd/bloomfield, this light is failing to detect cars and switch. This is the 3rd time I've waited 6+ minutes and having to then get out of my car, hit the pedestrian traffic signal, just to get the light to sometimes change.

Case Date:

6/14/2016

Mr. Shields called to complain about missed trash and recycling pick ups, but also described calling the sanitation office and dealing with a "rude" employee when discussing these issues.

Case Date:

8/23/2016

Thank you Jeff & Cody for a job well done repairing/patching the area where the street meets our driveway! This is my first time using UReport. I did not expect such a quick response to the UReport I submitted Friday evening. Your courteous & polite personalities represent the City of Bloomington well! I very much appreciate all you do! Thanks again! Lori Brenner