Case Date:

1/20/2025

The minimum effort that Bloomington transit puts in an order to make sure passengers get to, and from their destinations is absolutely ridiculous. When it comes down to the last routes of the night, the bus drivers get in some type of relaxed state where they feel that they do not have to be on time, knowing that majority of the people riding the bus that late are heading home and then the bus driver who are at the transit center do not care to wait longer than three minutes although they’re the last buses of the night and it would not cause no delay to their schedule. Too many people are being left out in the freezing cold Stand. Who knows how long are stranded at night because these bus drivers or the Bloomington transit center does not care about people making at home safely. I have multiple complaints about their driving slow, always being late and the fact that they change the bus schedule to every 40 minutes without any notification without posting it without , adding messages to the app or the website and this is ridiculous. How are we supposed to know when to be outside? Went to be ready when they’re always late and now people are forced to stand in the freezing cold or get left and have to walk home because of their negligence.

Case Date:

1/17/2025

Sounds like those people prefer library than the city shelter. Why?

Case Date:

1/17/2025

I went to the county library down town, to my surprise to see so many people use it for winter protection. It’s nice to give them somewhere warm and be able to sleep, but it totally lose the purpose of a library. Luckily I took a mask at the entrance, the whole place is so unhealthy.

Case Date:

12/16/2024

Someone has puked in the skywalk from the 4th street parking garage to the Fountain Square Mall. It is EVERYWHERE. I am sorry this is something I have to report!

Case Date:

11/8/2024

The fact that you guys as a city decided hey lets wait until all the thousands of kids are back in school to start doing construction on roads all around bloomington. You had all summer and you decide to do it now, ive been late to work twice and missed a class start because of the atrocious decision making of the city. I am a college student and could have told you that doing it over the summer would have been so much easier on the workers, and residents. Maybe you guys should hire smarter people.

Case Date:

11/8/2024

The fact that you guys as a city decided hey lets wait until all the thousands of kids are back in school to start doing construction on roads all around bloomington. You had all summer and you decide to do it now, ive been late to work twice and missed a class start because of the atrocious decision making of the city. I am a college student and could have told you that doing it over the summer would have been so much easier on the workers, and residents. Maybe you guys should hire smarter people.

Case Date:

10/30/2024

To whom it may concern Hello, I’m writing to express my concern regarding an incident that happen on 10/16/24. My vehicle had an electrical fire down town on 4th street in front of the India restaurant. I am a single mother of three daughters who I’m struggling to greatly to afford with the cost of food continuing to raise. I work at a CNA during the day while my children are in school but it doesn’t always provide enough. I was doing uber the night of so I could feed my family. My family is my responsibility and I take that very seriously. After the electrical fire, I had no way of moving the vehicle. The officer on scene gave me permission to leave the vehicle parked until I could get ahold of my insurance company. It was not in the road way, it wasn’t blocking traffic, the restaurant owner was not concerned about it being left there, he told me himself that I could park it in his parking space behind the restaurant. unfortunately it could not be moved without a tow truck. the vehicle was left in a parking place and the officer stated that adjustments could be made due to the Circumstances. The next morning I spoke with insurance and the vehicle was supposed to be picked up. I informed the parking enforcement department that it would be moved. Also explaining that it was not possible for me to pay for a tow at that time. I understand the inconvenience of the situation and I apologized over and over. The woman I spoke with got nasty with me several times and hung up on me twice while I was trying to explaining to her my situation and how limited I was but I was doing everything I could. I called the insurance company over and over explaining the importance of the vehicle being moved. The last phone call I got from the parking enforcement woman was the nastiest. She was extremely aggressive and was using her job tittle as a weapon. She told me after this call I will ticket the vehicle every hour until it’s moved and then proceeded to hang up on me yet again. After about the second call I realized the woman’s aggression was progressing so I recorded the last two phone calls for the purpose of bringing her behavior to the attention of anyone above her. The way that I was treated was uncalled for and more importantly it was cruel. To be ridiculed, threatened and quite frankly bullied should not be accepted and I get the feeling it’s not her first time. I will go as far as I need to if this situation is not handled, because there is no humanity in kicking someone while they are down. I not only was given the ticket but treated with so much disrespect. Her position gives her the power to bully the citizens of this community and someone needed to bring attention to it. She said her name was Jessica and she worked on 10/16/21.

Case Date:

10/27/2024

Bird e-bikes are terrible. Solid rubber tires make for a nasty rough ride. No bell to alert nearby pedestrians or cyclists if needed. Frame is so tall that even on its lowest seat setting it’s barely possible to get on it. A smaller adult than I would not be able to ride this bike at all. Lime bikes were far better quality ride. Alas, I’m using my car much more frequently now that the city refused to find a common ground with Lime and Lime e-bikes are gone.

Case Date:

10/17/2024

117 S. Heritage Rd. To my big surprise, the trash can lid came back so soon. Thanks a lot. This changed my mind a little. During the construction of Smith Rd, S. Heritage Rd from no car street became a supper high way, the one who is in charge of the construction did not prepared for the transition and when the situation got so dangerous, so many neighbors complained, only kept telling us, when the construction ended, things will go back to normal. That’s terribly unresponsive, I already decided that not to vote to this city government for next tern. Now, I realized some people in the city are more efficient, maybe there still some Hope.

Case Date:

10/5/2024

Go Bloomington needs to update its website: it claims Bird, Lime, and local program Veo all provide service in the City of Bloomington. https://gobloomington.org/mobility-options/escooter/