Case Date:

6/25/2018

I called customer service for City of Bloomington utilities. The first lady I spoke with would not take herself off speaker phone dispite the inhibiting amount of feedback. The 2nd lady I spoke with was unhelpful and did her best to transfer my call away without helping me. I would consider both of the reps behavior to be very rude.

Case Date:

4/30/2018

The Water hydrant at 7th and Spring Street has been neglected for years. I asked the Utilities Department to fix it last year, but nothing has been done about it. Can you get it painted before the election?

Case Date:

10/27/2017

I want to let management know what a great employee Debbie Miller is. We recently had our well water tested at the Dillman Lab and she assisted us with the process. She was so helpful and friendly, a great person to be representing Bloomington!