Case Date:

1/13/2014

Please forward this praise to the appropriate dept: If we haven't thanked the appropriate department already, on behalf of Bloomington Transit I want to give an enormous thanks to all the staff responsible for clearing the roads so that BT's fixed route and BTaccess (disabled transport) could successfully maintain operations last week during the awful cold and snow. We were one of the few transit systems in Indiana that did not shut down. Customers were very impressed and grateful and we owe this to you! - Eli McCormick, Customer Service Manager

Case Date:

3/4/2013

Hello, I live two doors down from the Banneker center. I have a request that the city, park the van either on the side street next to the center or in front of the center...I realize this is city parking and they have a right to park there. The staff park the van in front of my house and leave it there all weekend and they usually park the van directly in front of mine and my neighbor's house, while they have plenty of room on the west side of the building to park. Or possibly at the girls Club. They usually leave the van there all weekend . They usually park at at least 3 feet from the end of the yellow line. We can normally park three cars there. This effectively cuts off any accessible parking in front of my house and my neighbor's house. I don't mind the extra parking for the kids activities all during the week but this is the staff van. I know this is perfectly legal but on in the interest of good neighborhood relations I am making this request. thank you, Barbara Metz 1005 west 7th bjmetz@indiana.edu

Case Date:

1/30/2013

We live right next to Bachelor Middle School and was not awaken during the Tornado Warning by the siren that is on the roof of Bachelor MS. We have been awaken by it more than once in the past 2 years and when it goes off it is much louder than our alarm clocks so I do not believe that all 4 of us would ever sleep through it. My request is just that the functionality of the siren at Bachelor Middle School is checked. Thank you.

Case Date:

1/27/2013

I also think we can create a wonderful place for midwesterner's to come, play, spend money, and have a nice vacation spot, this I think will play a key role in the future of Bloomington.

Case Date:

1/27/2013

I think it would also be very advantageous to the city to create another huge indoor mall on the west side and if possible enlarge college mall.

Case Date:

11/6/2012

Hello. I actually live at 410 S. Walnut, and I am beyond furious. You have workers "fixing" the roads on Walnut. They start before 7 everyday - which isn't even the problem. They shut off the water without alerting us. I have an important class I have to attend today looking horrible because I was not alerted to the fact that our water would be shut off. I am beyond disappointed. I can't even eat my breakfast this morning because oatmeal requires water. We deserve better from you.

Case Date:

8/30/2012

When I try to submit my message, I receive the following error: No that's wrong endpoints/open311ServerUnReachable. I am trying to submit it again. Message: I have tried to be patient and have quelled the white hot rage of frustration I've felt so many times this summer. I've NOT written at least a dozen times but after spending another morning trying to get to where I NEED to be and having every street blocked off or torn up I am going to express my displeasure. I truly view the managing of this latest street project to be irresponsible. It's one thing to be good stewards of the region's resources but it is another thing entirely to cock up the city so badly that no one can get from point A to point B and to disrupt lives for such an extended period of time. Furthermore, do you know what contributes most to depression? Randomness and uncontrollability. I feel like a dog in a learned-helplessness experiment that won't end. If you absolutely had to bring the city to a halt, could you not have mitigated it by warning us, not with some 3 line blurb in the paper which many of us don't read but loudly and profusely? It should be on every billboard in town. There should be a countdown on the city square telling people when the randomness will end. There should be huge warning signs everywhere saying "WARNING: This street will be closed from this time to that." Why aren't there policemen at 4-way stops during high traffic times? Why aren't there alternate routes? If you have so damned much extra money to tear up the city then sacrifice a street or two and use the money to minimize the sense of futility. Not everyone can add an extra 20 minutes to each trip they need to make. With a little information you could have turned it into a positive instead of a negative. Many of us are dealing with life and death situations on a daily basis. Many of us have stress-filled situations with young children, elderly parents, and jobs. Our schedules are tight and our lives are stretched thin. We're not thinking communally, we're surviving. At least with information we could plan around these wonderful improvements if not celebrate the "progress". And, to further show that I'm not a total idiot, I will concede that I know nothing about what it takes to run a city. I have no idea what challenges you are facing. Maybe all my ideas are stupid from a more informed perspective but I'm trying to give you a sense of what it feels like out here in the field. This is what John Doe trying to scrape by in his every day life is feeling. There is a limbic-gut-lizard-brain unreasoned urge to first, bite my steering wheel in half and second, to vote every government official possible out of office in the next election because they are either uncaring bastards or irresponsible dolts. This pain has been going on long enough and reinforced so intensely that it is emotionally encoded in my brain. I will have to fight against the urge the next time I vote. You really don't want people blindly voting just to get you out of office. There is enough blind voting going on as it is. If this insanity is going to last much longer, tell us. Do something, please. Thank you, Don Harris

Case Date:

8/30/2012

I have tried to be patient and have quelled the white hot rage of frustration I've felt so many times this summer. I've NOT written at least a dozen times but after spending another morning trying to get to where I NEED to be and having every street blocked off or torn up I am going to express my displeasure. I truly view the managing of this latest street project to be irresponsible. It's one thing to be good stewards of the region's resources but it is another thing entirely to cock up the city so badly that no one can get from point A to point B and to disrupt lives for such an extended period of time. Furthermore, do you know what contributes most to depression? Randomness and uncontrollability. I feel like a dog in a learned-helplessness experiment that won't end. If you absolutely had to bring the city to a halt, could you not have mitigated it by warning us, not with some 3 line blurb in the paper which many of us don't read but loudly and profusely? It should be on every billboard in town. There should be a countdown on the city square telling people when the randomness will end. There should be huge warning signs everywhere saying "WARNING: This street will be closed from this time to that." Why aren't there policemen at 4-way stops during high traffic times? Why aren't there alternate routes? If you have so damned much extra money to tear up the city then sacrifice a street or two and use the money to minimize the sense of futility. Not everyone can add an extra 20 minutes to each trip they need to make. With a little information you could have turned it into a positive instead of a negative. Many of us are dealing with life and death situations on a daily basis. Many of us have stress-filled situations with young children, elderly parents, and jobs. Our schedules are tight and our lives are stretched thin. We're not thinking communally, we're surviving. At least with information we could plan around these wonderful improvements if not celebrate the "progress". And, to further show that I'm not a total idiot, I will concede that I know nothing about what it takes to run a city. I have no idea what challenges you are facing. Maybe all my ideas are stupid from a more informed perspective but I'm trying to give you a sense of what it feels like out here in the field. This is what John Doe trying to scrape by in his every day life is feeling. There is a limbic-gut-lizard-brain unreasoned urge to first, bite my steering wheel in half and second, to vote every government official possible out of office in the next election because they are either uncaring bastards or irresponsible dolts. This pain has been going on long enough and reinforced so intensely that it is emotionally encoded in my brain. I will have to fight against the urge the next time I vote. You really don't want people blindly voting just to get you out of office. There is enough blind voting going on as it is. If this insanity is going to last much longer, tell us. Do something, please. Thank you, Don Harris

Case Date:

8/30/2012

I have tried to be patient and have quelled the white hot rage of frustration I've felt so many times this summer. I've NOT written at least a dozen times but after spending another morning trying to get to where I NEED to be and having every street blocked off or torn up I am going to express my displeasure. I truly view the managing of this latest street project to be irresponsible. It's one thing to be good stewards of the region's resources but it is another thing entirely to cock up the city so badly that no one can get from point A to point B and to disrupt lives for such an extended period of time. Furthermore, do you know what contributes most to depression? Randomness and uncontrollability. I feel like a dog in a learned-helplessness experiment that won't end. If you absolutely had to bring the city to a halt, could you not have mitigated it by warning us, not with some 3 line blurb in the paper which many of us don't read but loudly and profusely? It should be on every billboard in town. There should be a countdown on the city square telling people when the randomness will end. There should be huge warning signs everywhere saying "WARNING: This street will be closed from this time to that." Why aren't there policemen at 4-way stops during high traffic times? Why aren't there alternate routes? If you have so damned much extra money to tear up the city then sacrifice a street or two and use the money to minimize the sense of futility. Not everyone can add an extra 20 minutes to each trip they need to make. With a little information you could have turned it into a positive instead of a negative. Many of us are dealing with life and death situations on a daily basis. Many of us have stress-filled situations with young children, elderly parents, and jobs. Our schedules are tight and our lives are stretched thin. We're not thinking communally, we're surviving. At least with information we could plan around these wonderful improvements if not celebrate the "progress". And, to further show that I'm not a total idiot, I will concede that I know nothing about what it takes to run a city. I have no idea what challenges you are facing. Maybe all my ideas are stupid from a more informed perspective but I'm trying to give you a sense of what it feels like out here in the field. This is what John Doe trying to scrape by in his every day life is feeling. There is a limbic-gut-lizard-brain unreasoned urge to first, bite my steering wheel in half and second, to vote every government official possible out of office in the next election because they are either uncaring bastards or irresponsible dolts. This pain has been going on long enough and reinforced so intensely that it is emotionally encoded in my brain. I will have to fight against the urge the next time I vote. You really don't want people blindly voting just to get you out of office. There is enough blind voting going on as it is. If this insanity is going to last much longer, tell us. Do something, please. Thank you, Don Harris

Case Date:

8/18/2012

Do you plan to have city properties display the newly required signage for smoking limits at public entryways? I have noticed that many of your outlying facilities have not put up the signs yet.