Case Date:

8/29/2023

There is a construction site on West First Street right beside my apartment building (The Canadian Apartments, 327 W First St) that has been active for some time now. The contractors there are extremely noisy and often begin work in the early morning hours, as early as 4:30am or 5:00am. I am writing because the site is so noisy and disruptive of rest, and to ask why the contractors do not have to obey any kind of quiet hours. Is there not a city ordinance against excessive noise in the nighttime/early daylight hours? I would very much like to rest undisturbed and these contractors seem not to be going anywhere anytime soon. Please make it stop. Sincerely, Thade Correa

Case Date:

8/29/2023

I am trying to find out who is responsible for this cable. It is connected to one box near Kinser and Rosewood and runs 246+ feet north to another box. It has been in my yard since early May. I asked the people doing the trenching for fiber network and they said it is not theirs. I asked someone from Btown Utilities, and again, they said it is not their cable. I again went to the people trenching in my neighborhood and they said they believe it may be AT&T. I have to move this cable out into the road every single week in order to mow the grass. How do I find out, other than ripping it out of the 2 boxes, whose cable this is. The fiber network crews have long moved out of the neighborhood. Has someone forgot they left this cable just laying out in my yard? Any help is appreciated.

Case Date:

9/8/2023

My neighborhood is undergoing fiber installation. On 9/6 and 9/7, my yard housed a large tractor. Now that the install in complete, I am left with a yard that is partially destroyed by the utility contractor. The grass is gone, the yard is no longer level, there are multiple drill holes large, and there is a lengthy bulge from the cable plow. Rather than leave my lawn in the same condition, the contractor laid hay and grass seed. This will not create a lawn being that it's fall and won't take, and it will not level my lawn. I've tried to communicate with the workers but they do not understand me, as they are not English speakers. Who can I communicate my issues with?

Case Date:

9/17/2023

construction sign has become sculpture for the past year

Case Date:

9/28/2023

Case# 185328 HAS THE WRONG ADDRESS. It is 1101 West Yellowwood Court, Not Yellowstone Court!!! I AM IN THE CIYT LIMITS, OR YOU CAN REFUND MY TAXES AND TRASH/UTILITY CHARGES FOR THE LAST 10 YEARS!! I will get this taken care of myself. One quick pull should get IMMEDIATE ATTENTION.

Case Date:

1/20/2021

The huge stone marker describing the history of McDoel is gone. This was funded by a grant from HAND in 1999. It sat on park property. Someone stole it, and it was too heavy for one person to lift.

Case Date:

3/23/2021

There has been a couch sitting in front of house for atleast 2 weeks. No tag observed for trash pick up.

Case Date:

4/6/2021

We were told by the crew that created the sidewalk on Sare Road that our hill on that side of our fence would be no-mow foliage or no-mow grass. It is currently as long as the other side of the new sidewalk. It is not safe for us to mow it with only having a zero-turn mower. How can we get it switched to the no-mow foliage we were told would be planted?

Case Date:

7/31/2021

Kirby Alley is tagged as a street in the City's GIS system and this appears to be a mistake. It shows up in the City's street centerline product published on the City's data portal. For planning, streets this close to downtown would have sidewalks, but alleys do not. This is also a traffic issue. Having this alley tagged as a street means that Google Maps (shown in image) and other software will give driving directions down the alley, which is usually not intended or desired for pass-through traffic.

Case Date:

8/5/2021

The road/sidewalk construction crew sprayed concrete on my car as I was driving down the street. I assume they were cleaning out the cement truck, but ended up spraying the hose as I drove by splattering my car with cement and rocks. I think it will all wipe off and not harden on the car, but I'm not exactly happy about it or having to clean it up.