Case Date:

7/6/2016

7th grader is visiting town and asked the mayor for suggestions, what to do.. responded via email.

Case Date:

7/6/2016

New Voices Opera group wrote to thank the mayor for the funds they received through a recent grant they were awarded. Mayor wanted to thank them for the thank-you note and wish them luck.

Case Date:

7/6/2016

Veda Stanfield is concerned about the substation. Response via letter thanking her for reaching out and assuring her we're taking these concerns into consideration. Address: 627 W. 7th St. Bloomington IN 47404

Case Date:

7/28/2016

Tree falling onto neighboring property.

Case Date:

1/26/2000

Mr. Thomas sent in a letter regarding work that the cable company did in the utility easment behind his home.The cable company cut through a electic line causing damage to appliances in his home that he wishes to be re-payed for the appliances, as well as the bill from Cinergy for the repair of the electic line.The bill will be forwarded to the Construction manager. Mr. Thomas will not have to pay the bill for this, Laura will call on 2-2-00. 2-16-00, Larry Wilkerson handled complaint.

Case Date:

8/17/1999

Ms. Burbage is concerned that Insight will raise the basic service fees, therefore, she will not be able to afford her basic service fee.

Case Date:

7/2/1999

Mr. Chin copied the City of Bloomington on a letter to Insight Communications regarding incorrect billing for cancelled service.

Case Date:

5/12/1999

See attached letter. Mr. Fritz is having problems with Channels 95, 96, 5 & 6. He talked with Scott Temple. Temple & a repairman came out and the problem seemed to be fixed. But the interference that he is having started back up. The problemed channels are mainly 95 & 96. He has called Insight frequently about this prob. The last time he called the customer service rep. stated that Temple stated that "there was nothing Insight could do, it was a spillover from the antennae off of Sare Road

Case Date:

4/29/1999

Ms. Cherrington has problem with $1500 occupancy fine. In addition, she feels that the City provides no way to appeal such fines. PLEASE SEE ATTACHED LETTER FOR MORE DETAILS.

Case Date:

4/15/1999

SEE ATTACHED LETTER.