Case Date:

6/13/1998

WANT EMERGENCY AFTER HOURS LINE LOCATIONS

Case Date:

4/3/1998

WANT CUT ON SIDEWALK REPAIRED

Case Date:

6/9/1998

The lights from the tennis courts at University Commons are shining across the street into the residences.

Case Date:

6/11/1997

DRAINAGE FROM STORM, PIPE IN HER YARD LEAKING SEWAGE

Case Date:

3/7/1997

MOUND OF DIRT LEFT IN HIS YARD, SOMEONE DUG IN HIS YARD, WANT IT SODDED

Case Date:

3/7/1997

MOUND OF DIRT LEFT IN HIS YARD, SOMEONE DUG IN HIS YARD, WANT IT SODDED

Case Date:

12/12/1997

CUT NEEDS REPAIRED

Case Date:

7/13/2000

Mr. Gaber would like his cable buried. His cable was accidently cut by his gardner and Insight came out and repair his line. However, his cable has remained unburied for 10 days. He has attempted to call Insight regarding his unburied cable but is always put on hold. He stated the last time he called Insight he was holding for at least 7 minutes before hanging up. He also stated that he didn't appreciate listening to one commercial after another holding for a customer service rep.

Case Date:

5/16/1997

Tenant is "troubled." Sharon is concerned that he is a "slob." He sits cans of opened food out to attract bugs, as a kindness, so that the other residents will be "bug free." He has a long file with the IU Police; has called to complain that someone stole his toilet paper, etc. They would like for us to make an inspection of the apartment's condition.

Case Date:

6/12/1998

Called on behalf of customer who uses BT access. This usually quiet & reasonable lady is livid at BT Access. Says new scheduling system does not work and BT staff (not drivers) have been unpleasant & told her they are not a social organization.