ISWA rep. looking for a place to hold the Folkstyle State Wrestling Meet because IU just cancelled reply- have you contacted the Monroe County Visitor's Bureau to find a venue for the meet reply- ISWA has found a venue in Indianapolis, thanks for your help
are all committee, city council, etc. meetings open to the public? reply- for the most part yes unless they are internal staff meetings, any specific questions can be directed to the city clerk's office, phone number given
questions about soliciting, is a premit required, is there a time restraint, can I put a sign on my door "no soliciting"? reply- answered some questions, referred to monroe county legal office
will Christmas trees still be picked up this week? reply- Christmas tree will be picked up through Jan. 16 on regular trash day
commissioner informed me that my email address isn't on the city website reply- updating staff directories is a work in progress, should be completed soon
Ms. Lamb called to complain about the Blmngtn Transit telling her that she will have to show a pitcher ID to ride the bus, even though the pass says no where on it that you will have to show a pitcher ID. She recieved the pass form the Center for Behavioral Health, it is a Handicap pass. She said that she had contacted the transit. She would like some one to call her case worker Christina Kelty at 337-2265 when this gets worked out.
A senior citizen called in because he wants to recieve Classic Cable and the Encore Network. He does NOT want to recieve additional channels. However, he was told that in order to recieve Encore, he must purchase a package of channels that he does not want. He would like to know why he cannot have Encore without a package.
Subscriber says she rec'd no notification of the rate increase; she is disappointed by the dramatic increase in rates over the past three years; she would like to pay for smaller package, with the extra channels she uses, but not pay for 60 or 70 channels she doesn't watch.
Subscriber is upset with the recent rate increase; she spoke with Insight and asked why a middle package between the $11 basic package and the $38 classic package is not available. Insight rep explained that surveys are done to determine subscriber needs - customer has never rec'd survey in 20 yrs. She would like to see a medium range package - basic plus a few extra channels available. She is also concerned about the amount of junk mai that has recently been included in her monthly bills.
Customer called Insight to downgrade from Classic to Basic; her bill read "change of service upgrade $13.95"; cust. called Insight to question bill and was told it was to cover the cost of the tech site visit. Cust. feels she is paying more to pay less; she wanted to downgrade for financial reasons, and instead she paid the cost of a full month of service.