5/16/2002 05:00:00 Closed by Anonymous
[data cleanup] Closing date was missing and has been provided by the system as a best guess
closed: Resolved #105751
Other: Request
Phone Call: Customer called Insight to downgrade from Classic to Basic; her bill read "change of service upgrade $13.95"; cust. called Insight to question bill and was told it was to cover the cost of the tech site visit. Cust. feels she is paying more to pay less; she wanted to downgrade for financial reasons, and instead she paid the cost of a full month of service.
History
5/16/2002 05:00:00 Opened by Anonymous
401 N Morton ST
| City | Bloomington |
|---|---|
| State | IN |
| Zip | 47404 |
| Latitude | 39.169925689697 |
| Longitude | -86.536804199219 |
| Township | Bloomington |