6/24/2002 05:00:00 Closed by Anonymous
[data cleanup] Closing date was missing and has been provided by the system as a best guess
Phone Call: Subscriber is upset with the recent rate increase; she spoke with Insight and asked why a middle package between the $11 basic package and the $38 classic package is not available. Insight rep explained that surveys are done to determine subscriber needs - customer has never rec'd survey in 20 yrs. She would like to see a medium range package - basic plus a few extra channels available. She is also concerned about the amount of junk mai that has recently been included in her monthly bills.
[data cleanup] Closing date was missing and has been provided by the system as a best guess
City | Bloomington |
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State | IN |
Zip | 47404 |
Latitude | 39.169925689697 |
Longitude | -86.536804199219 |
Township | Bloomington |