Case Date:

1/26/2001

Ms. Harris called our office on 1/26 complaining that her children were almost hit by a bus (bus #4, driver Glenn). She also complained that she was called the "n" word (which is a derogatory statement for an African American) by the bus driver), after she wanted to get off and he wouldn't open the doors for her and her children to get off the bus. She had stated that she was "very upset" by the service and names she was called by this bus driver.

Case Date:

12/5/2000

The Rev. Gaus would like Insight to consider adding the ODYSSEY channel to the basic or enlarged cable package. Odyssey is a multi-religious family network including Protestant, Catholic, Orthodox, Jewish, and Muslim programming. Congregations will be encouraging their constituents to watch, which will increase viewership.

Case Date:

10/25/2000

During the month of July, Insight Communications excavated a site approximately 5'X2' in size on his property. After the work was completed, the hole was filled back up with dirt. Mr. Koehl was told by a crew member that the area would be reseeded and strawed. His yard has yet to be repaired.

Case Date:

10/24/2000

Ms. Kline stated that her cable television reception in regards to channels 6 and above are not clear. She called Insight Communications and was told that it would take five days before a technician would be able to sent out to address the problem. She thinks this policy should be reviewed by the TCC.

Case Date:

9/14/2000

Two black pipes sticking up out of ground in backyard.

Case Date:

9/7/2000

dumpster in city alley and not screened

Case Date:

8/30/2000

DUMPSTER ON SITE WITH NO SCREENING

Case Date:

8/30/2000

MISSING DUMPSTER SCREENING

Case Date:

8/30/2000

missing dumpster screening

Case Date:

8/30/2000

dumpster without screening