Case Date:

8/30/2018

We parked in parkikng zone 7653 yesterday (Aug. 29) from 3:20-4:20 pm. We tried to put in a $1 coin, but the machine didn't take, so we used quarters instead. The quarters worked, so we tried the $1 coin again, but the machine ate it again. Is there any way we can get our $2 back? I tried calling the office and they transferred me to the person who could issue a credit back, but no one answered the call and the voicemail hadn't been set up yet, so I couldn't leave a message. I appreciate your help.

Case Date:

8/26/2018

parking meter had jammed coin, about 2-4 spaces north from Kirkwood on east side of library

Case Date:

8/22/2018

I parked downtown this past weekend to dine out with a good friend - the meter would not take my card at first, then it did, but wouldn't let me remove it (I though I'd have to leave it!). My friend did manage to wrestle it out of the meter, but we had to find coins to pay the meter - THEN - it only registered about half of the coins we inserted, so we lost $ parking so that we might support our local restaurants. Meter #76118 on the south side of the courthouse in front of Fountain Square. I suspect this is not the only defective meter? Might be time for tuneups?

Case Date:

8/10/2018

Noticed vehicle parked in front of my car which had the last metered spot around 10-11 am after I arrived for work and it was still there when I left after 4, it was also very close to mine which left very little room to get out as well.

Case Date:

7/20/2018

I was unable to get the parkmobile app to work while parked at meter 76104. Mardon salon gave me $1.00 in quarters but the meter only registered 0.50. I'm not sure if I'll make it out before the meter expires but didn't want to feed more quarters into a meter that doesn't seem to be working properly. My license plate is 197tsp.

Case Date:

6/26/2018

I started using the parking app about 3 months ago and in those 3 months I have gotten two parking tickets. They are were both dismissed but that is not the point. It takes time to appeal the ticket and it's just a nuisance. I thought that the parking enforcement officer is required to check that an app is not being used and not just base it on the light flashing red. It makes it not worth it to use the app if every 1 time out of 20 I park I get a ticket. I thought it was something you should know so the issue can be looked into.

Case Date:

6/19/2018

This parking meter took 2 quarters in an attempt to pay for parking between Kirkwood and 6th on the east side of Walnut. The meter never registered any time after both quarters were inserted. Do these meters accept cash or just credit cards or parking apps that charge an extra fee?

Case Date:

6/13/2018

The parking meters do not allow you to pay before they turn on. I had a meeting in the morning, and I did not want to be late just to pay the meter. The meters should allow you to pre-pay in the time before they turn on. Otherwise, people who have meetings will have to either be late to their meeting or face a parking ticket as I did. This system is ridiculous! Coins were better! You could at least pay the meter at any time with coins!

Case Date:

5/25/2018

One of the meters has its cover not fully latched. It has a label on it reading 7THW303-B - it's parking zone 76136.

Case Date:

5/24/2018

The website for appealing parking tickets does not work. I've tried for nearly an hour to get my account to let me login, and it simply does not work no matter what I try to do including using a different email, resetting the password several times, etc.