Case Date:

5/7/2014

I tried to call the number listed for reporting parking meter issues and some guy just said hello then hung up on me after asking who I was trying to reach then I tried again and nobody answer. Anyway, twice in the past month I put in $.25 (was dimes and nickels, not quarters, and yes I counted correctly) and it didn't give me the full 15 minutes. Also, the one time I tried my IUCU debit/credit card it wouldn't take it. I don't want to get a ticket for not being able to use a card if that is all I have or for putting in the correct amount of money and not being given the full amount of time. Not sure why either is happening but both are very problematic. Thank you.

Case Date:

6/3/2014

Today I parked in spot 115B on the east side of the square. I swiped my card several times, and it kept saying "transaction cancelled". I had just used my debit card at the store with no issues. I dug through the car for change, and was able to pay with change with no issues. But the meter refused to accept my card. I have never had a problem before, and it was very strange.

Case Date:

9/30/2014

I am writing to urge you to extend the amount of time between the issuance of a parking ticket and the date on which the price of that ticket doubles. I realize I am lucky to have a secure job associated with a decent wage that allows me to occasionally absorb the cost of a parking ticket, for those rare times when I accidentally exceed my expected amount of time downtown. However, it was not so long ago, when I was a graduate student, that I truly lived paycheck-to-paycheck, and had a lot of difficulty making it through the second half of the month. A $20 parking ticket which doubles in price within 10 days would have been a very difficult expense to manage. And it should be recognized that even those of us who diligently pay our meters occasionally run into difficulties that cause us to run over. At the same time, we often overpay for the meter ($$ for which we are never reimbursed). In any event, a parking ticket that doubles in price within 10 days puts an undue burden on those residents of Bloomington who are in a challenging financial situation. I suggest you extend the remission time to 30 days to allow your city's residents to better manage their household budgets. Regards, Dr. Kim Novick 904 E 14th Street Bloomington, IN 47408

Case Date:

10/8/2014

Meter malfunction. Put in several quarters but time didn't increment. Was only 8 pm. Didn't get ticket though

Case Date:

12/17/2014

went downtown to shop for the holidays. Was late to the meter by 5 minutes. got a $20 ticket. Goodbye downtown. Hello amazon. Cheaper, easier, and they don't give these outrageous fines. Thought you might want to know. I am sending a letter to the Book Corner, and another to Goods for Cooks, to let them know they will never see me again. Not a great idea on your part, if you asked me. For the sake of downtown and these businesses, I hope I am wrong. But I doubt it.

Case Date:

8/22/2018

I parked downtown this past weekend to dine out with a good friend - the meter would not take my card at first, then it did, but wouldn't let me remove it (I though I'd have to leave it!). My friend did manage to wrestle it out of the meter, but we had to find coins to pay the meter - THEN - it only registered about half of the coins we inserted, so we lost $ parking so that we might support our local restaurants. Meter #76118 on the south side of the courthouse in front of Fountain Square. I suspect this is not the only defective meter? Might be time for tuneups?

Case Date:

8/30/2018

We parked in parkikng zone 7653 yesterday (Aug. 29) from 3:20-4:20 pm. We tried to put in a $1 coin, but the machine didn't take, so we used quarters instead. The quarters worked, so we tried the $1 coin again, but the machine ate it again. Is there any way we can get our $2 back? I tried calling the office and they transferred me to the person who could issue a credit back, but no one answered the call and the voicemail hadn't been set up yet, so I couldn't leave a message. I appreciate your help.

Case Date:

9/18/2018

Today, I parked on Walnut St, just outside Fountain Square. I initially got $8 in quarters nickels and dimes to feed the meter. At 9:45am, I put $6 of quarters, nickels, and dimes in the meter (which should have made my time expire at 3:45pm). This only gave me time until 12:03pm. I then went back up at 11:45am with my remaining $2 and put the 8 quarters in - which added 30 minutes to my parking time - at $1 per hour, this is incorrect. I then decided that the parking meter was not capable of taking change, so I got my debit card out and paid for the remaining part of the day - to take me to 5:17pm (really wanted 5:30pm, but was sick of fighting with the meter). At this point - I think that the amount I have paid for 7.5 hours is $12.30 (obviously the $0.30 is because I used my card - EVEN though I had change). The amount I should have had to pay for 7.5 hours is $7.50. Even if you give me a refund, I REALLY just want the meter fixed. I will take a picture of the meter before I leave tonight so you are able to determine which meter is malfunctioning. Please feel free to contact me at the email and phone number listed.

Case Date:

4/29/2017

at 9:45 a.m. 4/29 I tried to use the parking meter app, which i have used many times) on 76118 (i was at "b"). the app said no such parking place. i tried three times making sure i was getting the number right. could have been a system-wide failure rather than this meter. however, while I'm at it, i resorted to analog quarter method. I put two in a glanced down to see I only had 15 min. I put some more in and they registered properly. might want to have someone put a bunch of quarters in to see if this was just a fluke or a problem with this meter. p.s. i actually like the meter system. previously there just was no option to park on the street downtown as all slot always full. now one at least has that option. i think with the free hours in the garages/lot and their proximity, most of the time that should work for most people.

Case Date:

9/27/2017

This is in reference to uReport Case #161251. I was told to pick up my refund at the Morton St garage office. I've been there 3 or 4 times so far, and no one is ever in the office. Can my refund be mailed to me, or is there a better place to get it. Thanks.