Case Date:

5/15/2012

I paid my son's 40.00 parking ticket #I1200280 on line May 9, 2012. Your website said that it did not go through. So I tried it again, and it said there was a problem with the credit card. I tried it one more time and it went through. Well... I received three receipts saying it was paid. Ref. #1 = 10.174.5.142-1372DBC7397-70EF2644-3DD4FC3E Ref. #2 = 10.174.5.142-1372DA975E1-4455AA88-796A35A7 Ref. #3 = 10.174.5.142-1372DA49A86-7BD90C64-518A26FB Two of the three receipts have shown up on my credit card. So now I have paid 80.00 for a 40.00 ticket. Please check into this error and make the necessary changes as soon as possible. I hope that the 3rd receipt does not show up on my credit card. You may also want to look into your website and figure out WHY this happened. I will be looking for a credit to my account and would appreciate an acknowledgement to this issue. Sincerely Karen M. Staats

Case Date:

5/22/2012

I have been contacted about 2 outstanding parking tickets. I have spoken with the collection agency to inform them that those tickets were paid and I gave them the confirmation number that the tickets were never delinquent. The person I spoke with didn't update their system with the confirmation numbers in order to follow up with you (on March 21, 2012) and they called me again today. I would like to email you the receipt that I received from your website when I paid. Below is a copy of the receipt: From: CITY OF BLOOMINGTON <gateway@linkpt.net> Date: Fri, Feb 5, 2010 at 10:40 AM Subject: Receipt from CITY OF BLOOMINGTON To: Rafael Ishman <ishmanr@indiana.edu> Company: CITY OF BLOOMINGTON Reference Number: 10.174.5.172-1269ECA190F-4DDE4099-60171B1A Subtotal: $80.00 Tax: $0.00 Shipping: $0.00 Total: $80.00 CITY OF BLOOMINGTON

Case Date:

5/31/2012

Narrow streets, posted no parking by City. S Mill Stone Ct, S Mill Stone Way. A few residents continually park their cars on the street, making driving difficult. Would like an occasional police car to come through and write tickets.

Case Date:

2/11/2013

There is a black BMW 'parked' in the 800 Block of West 3rd st with expired plates that looks abandon. It has not moved in quite some time and perhaps should be removed. Thanks.

Case Date:

8/9/2016

There is an abandoned car at the intersection of W 4th St and Maple. It is a red 4-door Volkswagen with a rack on top and out of state plates. It has at least 1 flat tire and has been there for at least 3 weeks. Thank you!

Case Date:

4/29/2017

at 9:45 a.m. 4/29 I tried to use the parking meter app, which i have used many times) on 76118 (i was at "b"). the app said no such parking place. i tried three times making sure i was getting the number right. could have been a system-wide failure rather than this meter. however, while I'm at it, i resorted to analog quarter method. I put two in a glanced down to see I only had 15 min. I put some more in and they registered properly. might want to have someone put a bunch of quarters in to see if this was just a fluke or a problem with this meter. p.s. i actually like the meter system. previously there just was no option to park on the street downtown as all slot always full. now one at least has that option. i think with the free hours in the garages/lot and their proximity, most of the time that should work for most people.

Case Date:

5/30/2017

On 4th Street slightly West of Dunn on the North side of the Street a meter is broken. Put two quarters in and nothing happened.

Case Date:

6/30/2017

I put at least $3.50 in the meter, which is $1.00/hr. The coins did not register properly. I only received 2 hours of parking. The meter is #6THE504A--second or third space east of Dunn on 6th St. I don't care so much about the extra money, but I do care that the situation is fixed.

Case Date:

7/24/2017

Parking meter # WALS406-A has what looks like 2 coins jammed into the coin slot. Meter will only take cards.

Case Date:

9/18/2017

Meter display is illegible - can't tell when time will expire. zone 7682, COLS 106-A