Case Date:

3/6/2020

Dunn street parking lot kiosk would not take my credit card. It's not even detecting me inserting the card.

Case Date:

3/13/2020

I accidentally left the Walnut street garage without paying and I'm trying to figure out how to pay

Case Date:

6/19/2018

This parking meter took 2 quarters in an attempt to pay for parking between Kirkwood and 6th on the east side of Walnut. The meter never registered any time after both quarters were inserted. Do these meters accept cash or just credit cards or parking apps that charge an extra fee?

Case Date:

6/26/2018

I started using the parking app about 3 months ago and in those 3 months I have gotten two parking tickets. They are were both dismissed but that is not the point. It takes time to appeal the ticket and it's just a nuisance. I thought that the parking enforcement officer is required to check that an app is not being used and not just base it on the light flashing red. It makes it not worth it to use the app if every 1 time out of 20 I park I get a ticket. I thought it was something you should know so the issue can be looked into.

Case Date:

10/19/2023

Car parked on yellow curb at 14th and Woodburn Ave. On 14th street side.

Case Date:

10/20/2023

Was issued a citation, I put 1:75, in meter. Which plenty of time, when I came back I had a ticket.I am sure the meter was not working.My bout the error. I tried is Debra Tom # 850-2946897. Please let me know a

Case Date:

10/30/2023

Car parked on yellow curb, and partially blocking the cross walk. At W 14th street and Woodburn Ave, on W 14th st.

Case Date:

10/30/2023

White car Parked on the yellow line in front of driveway. Blocking driveway.

Case Date:

10/30/2023

1. Parking meter is comparable to every other parking meter in town. 2. Meter is clearly configured and marked to accept coins: coin slot, label stating “COINS” with an arrow plus a notice “INSERT VALID COINS ONLY” 3. Despite the clear labeling and configuration of the meter to accept coins, alternating digital display actually reveals “CARDS ONLY” 4. Someone using the meter puts money in, only to get nothing for it, and THEN discover that despite the labeling, this particular meter (unlike hundred of others like it all over town) DOES NOT ACCEPT COINS. 5. Not accepting cash is an equity issue. Not everyone carries a credit card around. 6. There is no reason to make this so utterly confusing. This problem of misleading labels on the meter about accepting coins but not actually delivering paid time to park seems to be either a scam, incompetence, or laziness.

Case Date:

10/31/2023

I have spoken to three different people this morning working for the parking department, all of whom have been unhelpful and rude. Each time I have an interaction with anyone from the parking department, it is unpleasant and unprofessional. This behavior is unacceptable for any person to behave in this way, especially someone who is employed by my government. In the first incident, I politely asked the woman why I was recieving a ticket and that I did not understand. She was rude and unhelpful. After this, I called the number printed on my ticket and spoke to the parking manager, also asking her why I had received my ticket; as well as voicing my concern about the way that I was previously treated. Instead of offering to make the situation right, she lectured me on how "more people should care about accessibility issues" and that since I was blocking the sidewalk entrance, she "hopes I never end up in a wheelchair and need to access the sidewalk". After politely bringing the first woman to her attention, I was immediately met with MORE uncalled for disrespect. I then followed up and called the second woman's boss. Thankfully, I understand now why I got the ticket, but I do not trust that the situation has been handled. However, each person in this department clearly needs to take a course in customer service.