Case Date:

10/31/2023

I have spoken to three different people this morning working for the parking department, all of whom have been unhelpful and rude. Each time I have an interaction with anyone from the parking department, it is unpleasant and unprofessional. This behavior is unacceptable for any person to behave in this way, especially someone who is employed by my government. In the first incident, I politely asked the woman why I was recieving a ticket and that I did not understand. She was rude and unhelpful. After this, I called the number printed on my ticket and spoke to the parking manager, also asking her why I had received my ticket; as well as voicing my concern about the way that I was previously treated. Instead of offering to make the situation right, she lectured me on how "more people should care about accessibility issues" and that since I was blocking the sidewalk entrance, she "hopes I never end up in a wheelchair and need to access the sidewalk". After politely bringing the first woman to her attention, I was immediately met with MORE uncalled for disrespect. I then followed up and called the second woman's boss. Thankfully, I understand now why I got the ticket, but I do not trust that the situation has been handled. However, each person in this department clearly needs to take a course in customer service.

Case Date:

10/30/2023

1. Parking meter is comparable to every other parking meter in town. 2. Meter is clearly configured and marked to accept coins: coin slot, label stating “COINS” with an arrow plus a notice “INSERT VALID COINS ONLY” 3. Despite the clear labeling and configuration of the meter to accept coins, alternating digital display actually reveals “CARDS ONLY” 4. Someone using the meter puts money in, only to get nothing for it, and THEN discover that despite the labeling, this particular meter (unlike hundred of others like it all over town) DOES NOT ACCEPT COINS. 5. Not accepting cash is an equity issue. Not everyone carries a credit card around. 6. There is no reason to make this so utterly confusing. This problem of misleading labels on the meter about accepting coins but not actually delivering paid time to park seems to be either a scam, incompetence, or laziness.

Case Date:

10/30/2023

White car Parked on the yellow line in front of driveway. Blocking driveway.

Case Date:

10/30/2023

Car parked on yellow curb, and partially blocking the cross walk. At W 14th street and Woodburn Ave, on W 14th st.

Case Date:

10/20/2023

Was issued a citation, I put 1:75, in meter. Which plenty of time, when I came back I had a ticket.I am sure the meter was not working.My bout the error. I tried is Debra Tom # 850-2946897. Please let me know a

Case Date:

10/19/2023

Car parked on yellow curb at 14th and Woodburn Ave. On 14th street side.

Case Date:

10/11/2023

I was recently connected with someone about this issue but I was not sure how to respond back so I’m submitting another issue. They had asked for the ticket number which is 23204404442. I was not aware of that since I have parked in the city spot before with the pass and did not receive a ticket so I thought it was valid.

Case Date:

10/11/2023

I received this parking violation ticket at 11 on October 11th and I wanted to appeal it. I was at work (at Starbucks off of Indiana Ave) while I received this ticket. I had the parking pass from Starbucks in my car and received a ticket. I have parked in this spot before while having the parking pass visible and not received a ticket. There were other cars on the street not aligned with the parking meters so I believe it was a mix up because I was aligned with the meter while I had the valid pass.

Case Date:

10/2/2023

Car parked on yellow curb at W 14th St. and Woodburn Ave. On 14th Street.

Case Date:

8/28/2023

I Parked yesterday at yorgz packing garage on North Walnut Street Sunday 08/27/2023. This is considered a free parking day I believe. The system charged my debt card twice before being let out. Please may the person concerned address this issue. Thanks David