Case Date:

9/27/2026

Switch yard park has become a nightmare, noise wise. Currently our house is shaking due to loud music. This has been going on all day today and constantly for MONTHS! No one is doing anything about it! I’ve spoken to switchyard park, I have sent emails to the community offices, I’ve sent emails to Switchyard park, I have called the non emergency line, my mother has SPOKEN TO CITY OFFICIALS WHO CAME TO OUR HOUSE TO CHECK ON HOW WE THOUGHT Switchyard park was doing noise wise because they live FURTHER away from the park and it caused a problem for them. I have autism and my mother has autism and MS. We are NOT SAFE in our own home. Why is no one doing anything??? We can’t afford to move and we’re not told about the issue before we bought our home. We are being run out of our homes in the mobile home park directly behind the park when there are events. I’ve almost swallowed a bottle of pills MULTIPLE times because of this issue. We struggle enough to survive in this city and should have the ability to rest in our own home. This is entirely fixable by having a noise and bass limit placed. I don’t understand why we’ve been ignored by EVERY SINGLE PLACE WE’VE turned to for help. I understand to most people it’s just a nuisance but to those of us who have nowhere else to go it’s pure pain and torture. Please HELP!!!!!!!!!!!!

Case Date:

9/7/2026

Olcott Park. One of the toilets in the women's restroom at Olcott Park keeps running. I looked to see if there was a place to turn off the water supply to the toilet, but I didn't find one. I tried moving the toilet handle and that didn't work either. It's really noisy, too. It looks (and sounds) like a plumber is needed to fix the problem. Thank you very much for your consideration.

Case Date:

8/14/2026

All the lights at the tennis court aren’t working, please take a look thank you!

Case Date:

7/15/2026

Water is off at Ferguson dog park and the regulars are asking what's happening.

Case Date:

6/30/2026

the app says that all of the EV charging stations at Switchard Park are "unavailable."

Case Date:

6/22/2026

Recent rains have piled up trash by the bridge over That Rd

Case Date:

6/20/2026

I saw people waiting at Bryan park pool they never updated their hotline at 3pm if pool still closed due maintenance issues finally they come out tell us Bryan park pool be closed for day

Case Date:

6/3/2026

Low hanging branch needs trimmed over the car pull off along Washington St outside the west entrance to Allison Jukebox.

Case Date:

5/14/2026

Every time that I have used the women's restroom by the baseball fields that are used for soccer, there has been no soap in the dispenser. I generally only use the facility right after it has been unlocked, so I'm sure it's not that the soccer and baseball players have used it all. We would all like to have clean bathrooms, but it's hard to get people to treat the facility with respect when there are recurring basic problems like this.

Case Date:

5/12/2026

The field lights at Olcott Park have been on 24/7 for the past four days.