Case Date:

1/14/2025

The entire next block on East Third (three houses) from my corner (3501 E 3rd) is covered with snow. But WORSE THAN THAT is the steep snow on the corner leading into that block, from the city plows that throw it aside, and it collects and collects. Two days ago I got STUCK in the heavy wet snow on the corner of East Third and Morningside (not my block, but the adjacent one going towards the car dealership) … and I could not move! The snow was so heavy and wet that I couldn’t get out of it! I had to ROLL DOWN INTO MONRINGSIDE DRIVE, then get on my knees, and thank God, finally push my way up with my hands from the ground. I am 76. This was embarassing and dangerous. I notified the Mayor. Her secretary April was gracious and said that I should file a ureport. So this is my report and I’m am MORE UPSET with the city plows and the huge mess left on street corners, than I am upset with my three neighboring houses. Yes, they NEED to shovel their sidewalks. But from what I was told from a Bloomingfoods Manager (Jacob) it is the city’s responsibility to clean the curbs! I don’t drive, so I need to be able to walk when it snows. Check MY DRIVEWAY and my sidewalk. I always shovel or have it shoveled. That is my responsibility. Please check into that block and give them the reminder that they need to hire it done or do it themselves. And please do something about your responsibility on these heavy curbs filled with snow plow snow.

Case Date:

1/14/2025

My small garbage can was emptied this morning, but unfortunately the lid was broken off. I need a new intact can delivered and the old one removed. Thank you

Case Date:

1/14/2025

Hello, the sidewalks along woodlawn from bryan park to the intersection on atwater are very hazardous. Many sections are unshoveled and are now frozen and slippery - I nearly fell today. Could these please be shoveled/salted? Thanks so much!

Case Date:

1/14/2025

I am wondering if any additional effort will be made to clear snow off of streets. Many side streets are one lane only. Sherwood Oaks is a good example but certainly not the only place with issues. Mailboxes are impossible to dig out with plowed snow blocking them.

Case Date:

1/14/2025

This property had snow on the sidewalks for a week, as did all properties in the neighborhood under Parker Management. The issue was reported to HAND early on, but by the time they acted on it the snow had turned into glaciers that are nearly impossible to remove, and they did so by issuing a fine to the tenants of the property on the first day of the semester and when no shovels are available in any store, whereas they should be fining the *property owner* as per City Code: "6.07.010 - Snow and ice removal—Duty of abutting property owner." (Note especially the 36"-wide path requirement.) The Lincoln side of the property is still not shoveled. Will HAND issue daily fines to the management until they comply with the City ordinance?

Case Date:

1/14/2025

We have a very large past-due balance on our bill that doesn't make sense to me. We have paid the bill on time every single time since we moved in august 2023. In November there was a leak and we got a statement credit to cover that cost which reduced the bill to zero for that month. but Since then, there has been a large past due balance that I don't really understand. Whatever information you can provide me would be great thank you

Case Date:

1/14/2025

There is ice everywhere just put some salt down. I alr got rear ended once and there have been so many accidents bc of the ice. For a city that gets so much snow you would think there would be ice. Give me a bag of road salt and i’ll literally do it myself.

Case Date:

1/14/2025

The two potholes in the northbound lane of High street just south of Queensway are getting bigger every day.

Case Date:

1/14/2025

Snow Plow issue last week. My street, Cedarwood Drive, gets one pass with the snow plow down the middle of the street. It is a two lane street. This pushes all of the snow in front of my sidewalks, street, driveway and mailbox. This makes it impossible for me to move all of that snow to use my area for parking on my street in front of my house, impossible to access my mailbox by me or the mailman and impossible for me to place my garbage cans in front of my house for pick up. A few years ago, the plows would come both ways and do a better job. These past few years they are doing a very poor job. We did have a lot of snow last week, but since then it has been clear. I can see why they needed to do one quick pass initially, but they should have time to make a second pass and clean up the mess they made. I intentionally did not have any cars parked in front of my house for the reason to keep it clear for the snow removal plows. There is no reason they needed to leave five feet of snow on the street in front of my house.

Case Date:

1/14/2025

Left turn signal from Oakdale Dr onto West Bloomfield does not provide sufficient opportunity. Present timing is only sufficient for one to two vehicles to turn through green. Flashing yellow is only available if other vehicles activate sensors in other lanes. The result is a maximum of only two to three vehicles making the left turn safely per cycle, although there are often 6-8 in queue. Request adjustment of inductive loop sensor timing to achieve improved flow and eliminate multi-cycle wait for vehicles traveling from north on Oakdale Dr to west on W Bloomfield Rd.