Case Date:

7/18/2000

Needs wheelchair accommadations on NE corner of intersection of 2nd & Swain.

Case Date:

5/7/2001

Mrs. Kundich's son lives here. Eric Kundich--they have rats inside the house. They started hearing them shortly after the storm sewer construction started. they caught at least 3 over the weekend. Please call Eric at 323-1526 to let him know what we are going to do and what he needs to do. The tenants called Arab pest control over the weekend. The exterminator came and said they also have termites. Owner knows about all of this because the tenants gave him the bill from Arab.

Case Date:

5/7/2001

Mrs. Kundich's son lives here. Eric Kundich--they have rats inside the house. They started hearing them shortly after the storm sewer construction started. they caught at least 3 over the weekend. Please call Eric at 323-1526 to let him know what we are going to do and what he needs to do. The tenants called Arab pest control over the weekend. The exterminator came and said they also have termites. Owner knows about all of this because the tenants gave him the bill from Arab.

Case Date:

8/30/2001

Complainant says this property looks like a junkyard. furniture, mattresses and assorted items under tarps and plastic sheeting in the rear of the property.

Case Date:

5/8/2002

Customer is forced to get an analog box to receive cable services; not only is Insight forcing her to rent the box, but Insight has made it very difficult to arrange for the box to be installed. An arrival time for a tech cannot be guaranteed; cust. waited from 8-12 and was then told she had the wrong date. Customer feels Insight is forgetting that she is the customer, and Insight is the service provider.

Case Date:

6/7/2002

Citizen filed complaint concerning the forced installation of digital services and now is paying 20% more for something she never wanted. Citizen stated she was not told about the rate increase when the digital service was installed.

Case Date:

12/5/2002

See attached memo regarding Mr. Van Arsdale's complaint.

Case Date:

1/14/2003

Ms. Foster emailed Denise Henderson on Monday Jan. 13, 2003, Ms. Henderson then forwarded the email to Christina Fulton and Rosha Hardin. Please see attached email and Memo.

Case Date:

9/8/2003

Mrs. Thurston called the P.W. Office to report that her yard has been attacked by gray sand. She is very bothered by the sand.

Case Date:

11/10/2003

WOULD LIKE THE PARKING SITUATION TO BE CHECKED AT THIS RENTAL. 3 CARS ARE PARKING PARALLEL TO HER PROPERTY AGAINST HER STONE FENCE WHICH IS NEXT TO HER GARAGE. THEY ARE SO CLOSE THAT SHE IS AFRAID THEY WILL PUSH HER FENCE OVER INTO HER GARAGE. IS THIS PARKING AUTHORIZED? THEY ARE PARKING ON THE GRASS.