Case Date:

1/13/2021

Last week my trash was picked but not recycling. This week recycling was picked up but not trash. Could you please have someone swing by and get the trash? Thank you!

Case Date:

1/14/2021

This ticket was closed even though my trash was never picked up. Apparently you went to 2530 for some reason. My address is as listed 2521 N. Fritz Drive. The animals are starting to get into the trash. Can you please remove it tomorrow Friday. Thank you #114604 Trash: Request Phone Call: Tues/B/Missed pick-up/recycling Most tickets of this type should be closed within 9 days, although some cases may be longer. 0 days have already passed. History 4/6/1999 05:00:00 closed 4/6/1999 05:00:00 open 2530 N Fritz DR

Case Date:

1/27/2021

This morning when I went out to gather up my carts I noticed that the bar that goes across the middle of the front of my small trash cart was only in one hole. The bar fell completely off completely as I pulled the cart up the driveway. I assume that bar is essential for emptying the cart. Do you have any advice about how I can get the bar to fit back in both holes? At the moment it’s in one hole and angled up at about a 30 degree angle, which doesn’t seem very useful. Just out of curiosity, what is the expected life-span of the carts? They are already starting to look beat up. My recycling cart has a piece missing on the corner of the lid. Linda Woods Sent from my iPad

Case Date:

2/2/2021

We have the former resident's waste receptacles on our property that we'd like to have picked up. We ordered the larger ones when we moved in. the former resident had two of the smaller ones, and they are stored outside the garage. Would you kindly schedule a pick-up for the unneeded containers?

Case Date:

3/10/2021

Trash was not picked up tuesday morning and no notice was left as to why. Can was not overfilled, lid was closed, properly spaced. Recycling was picked up.

Case Date:

4/18/2021

My garbage can is missing. I think my neighbor took it because now he has two trash cans. Is there any way to prove if one of his cans is mine?

Case Date:

11/3/2023

There was a pretty severe car wreck from a car that left Dunn St and ended up in our back yard. A lot of bulky debris remains that won't fit in our trash can. How do you suggest we get it removed? It's close the storm drain.

Case Date:

11/15/2023

Observed city sanitation personnel leaving trash in their wake as they did the weekly collection. I had guessed this was happening, but finally saw with my own eyes. Often they leave the emptied bins in lanes of travel as well, when the bins were not set in the road. FYI - just hoping this can be improved so our neighborhood is free of litter.

Case Date:

1/31/2024

Hi. I appreciate the curb-side pick up of trash and recycling. This week (yesterday) after our Tuesday morning pick-up of trash, I noticed that one of the two attachment points for the lid of our city trash container had broken. It was not broken before the pick-up. I understand that the wonderful no-touch process is challenging for the operator, who is working in cold, dark winter streets with large and imprecise equipment, trying to complete a large job in a limited amount of time. Things break. I can go to the roll of duct tape to attempt a fix, but I wanted you to be aware of the issue and I'd like to know what you propose as the preferred solution. thanks, Kelly

Case Date:

4/23/2024

When our trash can was emptied, the wheels came off. In fact, I can't even find one of the wheels. How do I go about having the can repaired or receiving a replacement wheel? Thanks!