My wife is disabled and I travel (overnight) during the week. She has muscular dystrophy and is unable to handle the carts. We are on an alley and have a gated section of our privacy fence for trash cans that is right on the alley. Would it be possible for the workers to place the carts back in the gated area for the trash cans so they are not out in the open weekdays?
I left my old trashcans on the curb yesterday for them to be taken away. They took my old recycle containers but did not take my old trashcans.
Not sure why my trash was not picked up yesterday (Thursday). My recycling was collected, but not two bags of trash (with stickers showing clearly). I guess I can put them in my garage until next Wednesday night, but if there was a problem with the trash that kept it from being picked up, I would like to know what that problem was.
Following up on case #171495, which had been closed. However, my Christmas tree remains curbside and has yet to be picked up.
For the past two weeks our trash and recycle have not been picked up, but our neighbors have. We have paid our bill and we have followed all of the rules listed on your website. The only problem I can see is perhaps the trash and recycle cans were too close to each other, but they had been moved (over 4 feet apart from each other) prior to this Monday morning pick up. We would like our things to be taken, and if possible before the next weekly pick up. Thank you!
Trash has not been picked up on the 2100 block of Wimbleton Ln
Trash can set down in middle of driveway, trash can dumped over in middle of road. This happens more often than not.
The trash/recycling crew left most all cans thrown off the sidewalk, into the road on their sides today. This is not normally the case, and it was absolutely NOT weather related. The trucks woke me up three times today. And then I find my trash can only half emptied, with one bag still in it. Either the trucks are malfunctioning, or someone was in a bit of a hurry to get done with the route.
Hi, The trash collector seemed to be in a hurry today and there were 5 trashcans on their sides in our neighborhood...ours was one of them. We have asked you kindly to please not dump our trashcans on their sides while picking up the trash. They damage the trashcans as well as the driveway that we spent $1600 to black top. We find it very disrespectful of the trash collector to just throw around our trashcans after picking up the trash when he could so easily gently put them down so they stand up if he would slow down a little while doing his job. We have video cameras on our property and this gets caught on our video cameras. Do we need to start fining the city each time they damage our trashcan and driveway by throwing the trashcans on their side in our driveway? It is frustrating when we pay so much in property and city taxes to have our property damaged by the city.
The trash or recycling truck drove through the median area in the middle of the cul de sac in between 500 and 501 South Arbutus Drive. This left deep tire ruts in the grass. City trash and recycling truck drivers normally back down our street since the trucks are too large to navigate the turn-around. The driver today may have been unfamiliar with this practice.