Case Date:

5/7/2018

It would be useful, and I think easier for the sanitation department, to have an online form to request large item pick up, rather than having to call in. I was hoping to have a large item of trash picked up with my regular trash today, Monday. I called this past Friday, not realizing the sanitation department was closed on Fridays. They called me back today (Monday) and left a message. By the time I was able to call back, it was too late for anybody to pick up the item, so I have to wait until next week.

Case Date:

9/30/2016

Not sure why my trash was not picked up yesterday (Thursday). My recycling was collected, but not two bags of trash (with stickers showing clearly). I guess I can put them in my garage until next Wednesday night, but if there was a problem with the trash that kept it from being picked up, I would like to know what that problem was.

Case Date:

12/20/2016

I do not see a way on the website to give feedback so I am using this form. I would ask that you forward the information to the Sanitation Department. I was reading the proposed changes to the trash pick-up at https://bloomington.in.gov/sanitationmodernization. It states that the new rates would be $6-$18/month. This penalizes families who work hard to reduce waste. For the past decade or more we have averaged fewer than 8-10 bags of garbage a year. You are proposing that I now start paying a monthly fee whether I put out garbage or not. I will not belabor the point, but you are asking me to go from paying $16/year to, at best, $72/year. This would not appear to incent conservation in any way.

Case Date:

6/12/2017

truck missed 804 Park recycling

Case Date:

6/12/2017

skipped pick up of recycling, rest of street done

Case Date:

6/20/2019

The hinge on my trash container was damaged during trash pickup.

Case Date:

7/18/2019

Our trash bin is still half full after pick up this morning. Is it possible for the men to come by and empty it fully? Thank you!

Case Date:

11/18/2019

Trash bins are blocking the sidewalks for this person in a wheelchair. I saw them try to move the trash bins, but they were instead forced into the roadway. With all of the talk about scooters and ADA accessibility, where is everyone in the discussion for all ADA access? Can you please work to make ADA access better with regards to trash collection?

Case Date:

12/5/2019

My trashcan was damaged after the last pickup (yesterday Wed Dec 4).

Case Date:

12/9/2019

Hi, I was wondering if the trash vehicle could stop just tipping over the trash can when they empty the trash bins in SoMax area. This is the second week that the trashcan was on its side. It damages the trash can over time and this morning there was a lot of water inside of the can. Thank you.