Case Date:

1/5/2011

Courtesy Pick up. Resident called in and YELLED at me because he was missed, 950 went back and they said it had to be late set out, because they got the one across the street and his next door neighbor. Res said we should have an emergency plan since we have the Christmas tree pickup going on, and we were short handed, was going to call the Mayor's office, I gave him the # to the OOTM. I told him it would be today or by Thurs. We got today.

Case Date:

11/24/2010

Courtesy Pick up. stated we missed; called mayor's office. matt got on 11/19. resident calls in frequently stating we miss their trash, recycle and yard waste a lot. is habitual with oversized containers, late set outs.

Case Date:

8/11/2010

resident phoned mayor's office on 8/10/10 to complain we were not taking/did not take her trash due to her being poor. Shelby spoke with Diane Daily on 8/10/10 after resident phoned her and let her know that we'd be back this morning, 8/11/10, to retrieve the trash. Shelby phoned me to verify he was indeed @ correct address and lot #; he was and there was nothing setting out for pick up. Shelby took a photo of home for proof of this. (photo taken on iPhone @ 5:54 A.M.)

Case Date:

10/1/2009

exceeds 35 gal, 40 lbs. Did not turn over to HAND today (10/1) due to being out of office on 9/30 and cans being removed from porch already by resident. Will be turning over to HAND on 10/6 if still has o.s./o.w. cans.

Case Date:

6/19/2008

Beverly Calender-Anderson received a phone call stating that a stinky trash can from Jazz at the Station is bothering the English Law Office

Case Date:

1/29/2008

apartments over office -- no stickers

Case Date:

1/23/1996

Corner of Leonard Springs and Fairington--pls verify address. Possible construction w/o permit. Post already set (garage).

Case Date:

9/7/2011

caller said a refrigerator has been outside his door for about 3 weeks. he has called the office but no help. he says bugs are starting to come out of the door and it is beginning to stink. the refrig belongs to the former tenants

Case Date:

9/14/1999

Office made a mistake in telling them the wrong pick-up date. Please pick-up trash & recycling. Thanks CB

Case Date:

5/27/1999

Tues. Your friend of 30 yrs, misread her post card on Spring Clean up. She wants you to pick up her items even though she missed her day. Your call buddy!! friend!